Mac Haik Toyota - Service Center

Great Service Professional and friendly service from all. Very satisfied. Ralph was very helpful, professional and courteous when I asked questions not related to Professional and friendly service from all. Very satisfied. Ralph was very helpful, professional and courteous when I asked questions not related to my service appointment. More

Did only what was needed quickly When my maintenance light comes on, I tend to go in. The last time a very nice guy checked my records and said nothing was needed and he reset the lig When my maintenance light comes on, I tend to go in. The last time a very nice guy checked my records and said nothing was needed and he reset the light. I got the same guy this time and he explained what was needed and why. He gave me the facts to consider if I wanted to replace a filter now or next time. Everything was accomplished quickly and I just came in with no app't. More

Service person average at best Service person was not very knowledgeable and had a hard time keeping up with what he had going on. Next time will definitely make sure I wait for Ja Service person was not very knowledgeable and had a hard time keeping up with what he had going on. Next time will definitely make sure I wait for James to be available. With 3 Toyotas I am frequently there for service and no one beats James for service. More

Issues i was not pleased with. Employee that drove my car readjusted the mirror, seat, and air. The side of my car had what appeared to be rubber skid marks along the entire side. Employee that drove my car readjusted the mirror, seat, and air. The side of my car had what appeared to be rubber skid marks along the entire side. The paint was not damaged. This was vompletely unacceptable! More

Excellent Customer Care and Service MH Toyota's service and customer care is way better than any other Toyota Service Center around South Houston that I have visited. I am very impressed MH Toyota's service and customer care is way better than any other Toyota Service Center around South Houston that I have visited. I am very impressed. More

Professional Service The team is very good with customers in regard to answering questions. Great attitude. This was a routine oil change and tire rotation; however, I hav The team is very good with customers in regard to answering questions. Great attitude. This was a routine oil change and tire rotation; however, I have a problem with the car alarm that they gladly looked into. An adjustment was made to the alarm but it did not solve the problem. The alarm is still randomly going off. I will have to bring the car back in. More

Why I am happy with Mac Heik Service Center When you schedule your service, you are greeted in the parking lot, the details are taken care of there and you vehicle is in the work bay ASAP. They When you schedule your service, you are greeted in the parking lot, the details are taken care of there and you vehicle is in the work bay ASAP. They keep you informed of what is going on, and they finish and bring you vehicle around. The waiting area is clean, television and magazines are available, along with drinks and popcorn. Mac Haik Service center does what is say's it will do- and at a clean, comfortable environment. More

TRUSTWORTHY / HELPFUL I felt like Ralph was both knowledgeable and honest as he worked with us - as if the work being performed was on his own car - He could have easily c I felt like Ralph was both knowledgeable and honest as he worked with us - as if the work being performed was on his own car - He could have easily charged us much more - however - due to further checking / investigation the cost was minimized - Thank you very much! Satisfied customer More

Great Service My car was dropped off at 8 and was ready in 2 hours. The staff was very professional and replaced my battery for free as it was still under warranty. My car was dropped off at 8 and was ready in 2 hours. The staff was very professional and replaced my battery for free as it was still under warranty. More

Quick and great service I went in for a 15000 mile car check up. They were quick and efficient. I was in and out and on my way to work in about 20 minutes. I went in for a 15000 mile car check up. They were quick and efficient. I was in and out and on my way to work in about 20 minutes. More