Mac Haik Toyota - Service Center

Service Review Excellent service. Easy access, wait time was appropriate. In and out in a reasonable time. Employee who assisted me was very courteous and nice to Excellent service. Easy access, wait time was appropriate. In and out in a reasonable time. Employee who assisted me was very courteous and nice to work with. More

Five word long review title Quick, friendly, efficient. Plus as many words as needed to meet the minimum word count count count count count count count count count count count. Quick, friendly, efficient. Plus as many words as needed to meet the minimum word count count count count count count count count count count count. More

Not so Simple tire balancing I purchased a new 2019 tundra this summer. At Mac Haik Toyota. After driving it a bit I noticed a slight wobble in the steering wheel. Took the vehicl I purchased a new 2019 tundra this summer. At Mac Haik Toyota. After driving it a bit I noticed a slight wobble in the steering wheel. Took the vehicle in on 2 occasions. The wobble persisted and was told it was due to all-terrain tires. I’ve had many different trucks with many all-terrain tires and knew this was a false statement. I took my truck to DISCOUNT TIRE and 20 minutes later the problem was corrected. One of the front tires was improperly balanced. Can’t understand why the dealership service shop was unable to perform the balancing of ALL-TERRAIN tires. The customer service was great and the repairman was respectful and polite so I’m not going to list the names. Just disappointed the problem wasn’t solved the 1st trip in. More

Longer than expected I had the 20k service only to find that it had a recall. I then had to go from one building to another to get the work done. I feel that quick service I had the 20k service only to find that it had a recall. I then had to go from one building to another to get the work done. I feel that quick service could have called me to tell of the recall, then carry the truck over to get the recall taken care of. More

Mechanic did not reset check engine maintenance light I had to make a second trip back to the dealership because the mechanic did not pay attention and do his job and failed to reset the maintenance check I had to make a second trip back to the dealership because the mechanic did not pay attention and do his job and failed to reset the maintenance check light. Very disappointed that I had to take time off of work to get back yet again as a simple routine change oil and rotate tires and just not what I expect from the professional mechanic. Please emphasize to the mechanic to pay attention. Most of my service work goes well, just not this time. More

My recent service was again very well handled.Staff was professional,considerate and informative.i always have a good experience while waiting for my truck to get serv was again very well handled.Staff was professional,considerate and informative.i always have a good experience while waiting for my truck to get serviced.Most definitely recommend. More

Fast and Friendly I took my vehicle in for its scheduled service and arrived about thirty minutes before my appointment. They got me taken care of quickly and had my ve I took my vehicle in for its scheduled service and arrived about thirty minutes before my appointment. They got me taken care of quickly and had my vehicle ready to go before my appointment time. More

Mac Haik Review 10/2/19 I had an appointment and did not have to wait very long before they took my car to maintenance. Guys were friendly and informative. Thank yoy I had an appointment and did not have to wait very long before they took my car to maintenance. Guys were friendly and informative. Thank yoy More

Perfect, professional always! I was in a panic because my tire was leaking. I came in & Dalton settled me down. He yold me about the key ( in my glove compartment) to unlock the lu I was in a panic because my tire was leaking. I came in & Dalton settled me down. He yold me about the key ( in my glove compartment) to unlock the lug bolts. I was so glad to get the tire taken care of, before something happened to me, on my weekend road trip! I was relieved & happy again. So far, Mac Haik’s service has been outstanding on my new 2018 Rav 4, had it one year this month!! Thanks for good service! More

Very expensive Oil change on my 2015 Lexus 2015 ES350 was $121.00. After checking other dealerships in the area this was the most expensive. Clear Lake Lexus quot Oil change on my 2015 Lexus 2015 ES350 was $121.00. After checking other dealerships in the area this was the most expensive. Clear Lake Lexus quoted me $89.00 including a car wash. This is a few more miles for me to drive, but where I will take my car from now on. More