2,780 Reviews of Mac Haik Toyota - Service Center
Courteous, prompt & effictent Jon, my service rep., is always courteous. I appreciate his prompt attention and efficient way in which he works. He tells me about what maintenance w Jon, my service rep., is always courteous. I appreciate his prompt attention and efficient way in which he works. He tells me about what maintenance will be addressed on the next visit which is very helpful. Jon is truly an asset to Mac Haik Toyoya service dept. More
Professional, knowledgeable, polite Dalton Devillier the service advisor was very helpful and took time to explain what I needed for my car and why. He was knowledgeable, polite and didn Dalton Devillier the service advisor was very helpful and took time to explain what I needed for my car and why. He was knowledgeable, polite and didn't rush me. Walter the shuttle driver was very polite and pleasant. More
Great Experience No appointment scheduled, truck was pulled into the stall right away, found the cause of the slow leak and oil change completed in a timely manner. Gr No appointment scheduled, truck was pulled into the stall right away, found the cause of the slow leak and oil change completed in a timely manner. Great job today! More
Smooth The service was regularly scheduled maintenance and my leased 2019 Camry. It was easy to schedule and completed quickly. I didn't need to drop off b The service was regularly scheduled maintenance and my leased 2019 Camry. It was easy to schedule and completed quickly. I didn't need to drop off because everything was complete within my lunch hour. More
Service rep was friendly and knowledgeable. The rep was welcoming and remembered me even though I hadn’t been in for service in eleven months. I don’t recall his name. The rep was welcoming and remembered me even though I hadn’t been in for service in eleven months. I don’t recall his name. More
Great service I had my oil changed and my front brake pads replaced. I used the Express Service Department. My brakes feel much better now. Thank you! I had my oil changed and my front brake pads replaced. I used the Express Service Department. My brakes feel much better now. Thank you! More
Service rep was amazing! Our service rep (Robert Bropson) was fantastic. He was so easy to talk with....explained everything in plain, easy terms and researched warranty issu Our service rep (Robert Bropson) was fantastic. He was so easy to talk with....explained everything in plain, easy terms and researched warranty issues before we arrived. Called us when work was done and helped with cashier issues. No kidding, this was maybe my best experience ever in auto repair! The shuttle service was also very easy and the driver was equally personable and friendly. Totally enjoyed the ride together! More
Outstanding as always! My experience for my oil change was excellent, they were able to work me in right away and the wait was very short for them to finish the service! Mr. My experience for my oil change was excellent, they were able to work me in right away and the wait was very short for them to finish the service! Mr. Sanchez was kind enough to check if I needed my tires rotated and although I didn’t, it was comforting to know that my car is under such great care. More
2006 Highlander Alignment Good service. Skilled and friendly staff. Only quibble was that it took 2 hr. 15 min. Said alignment machine was a little backed up - Suggestion: Good service. Skilled and friendly staff. Only quibble was that it took 2 hr. 15 min. Said alignment machine was a little backed up - Suggestion: Schedule alignments so that the machine/mechanic are available during the scheduled time. Also, this survey forced me to select names of "employees you worked with" - they should have a selection "Don't remember" - So apologies to Darren who I've never met. More
Fast very fast Oil change and check up was very fast and thorough Dropped off and called very soon afterwards that it was ready Friendly and helpful Great job Oil change and check up was very fast and thorough Dropped off and called very soon afterwards that it was ready Friendly and helpful Great job More