Mac Haik Toyota - Service Center

All was good. Employee was very nice and answered all my questions and the wait wasn't very long. All was good. And it was convenient to be able to go on a Saturday Employee was very nice and answered all my questions and the wait wasn't very long. All was good. And it was convenient to be able to go on a Saturday. More

Came in for wht i thought was going to be a BigBill Came in for what I thought was going to be a "BigBill" at 77k, yikes! ! ! However, Mac's team of Pro's helped me to understand that its only time for Came in for what I thought was going to be a "BigBill" at 77k, yikes! ! ! However, Mac's team of Pro's helped me to understand that its only time for an oil change and tire rotation. I expected the Big Up-sale for service, and they simply kept it real. Now that's a Grrrreat Mac Haik Feeling More

Parts should have been order before I arrive for the appoint I had schedule my puddle light to be replace and made a appointment for over a week and seem like when I went to the appointment and sat there 45min f I had schedule my puddle light to be replace and made a appointment for over a week and seem like when I went to the appointment and sat there 45min for them to tell me that they had to order the parts. They had over a week that parts should have been ordered. I felt like I wasted my time that day. Yes I was not happy person. More

Was not give a name of anyone at front desk or service the people were not friendly act as they what to be some where else. I checked air pressure before I came in 29 psi .On the sheet I was given psi was the people were not friendly act as they what to be some where else. I checked air pressure before I came in 29 psi .On the sheet I was given psi was 35. I checked when I came home still 29 psi. So I am thinking did they rotate the tires? If you do the little the thing the big things fall in to place. Maybe it was a off day for them we all have them. SO this is why I gave a poor review. no one induce them self to me so I don"t who I work with just put name from the sheet More

Excellent service Ralph went out of his way to anticipate and take care of our needs. He is a consummate professional and always willing and able to help. Ralph went out of his way to anticipate and take care of our needs. He is a consummate professional and always willing and able to help. More

Service Great staff, quickly got me in out(with appt) Just an excellent service center with great folks. Kudos to Matt and David L. Thanks guys Great staff, quickly got me in out(with appt) Just an excellent service center with great folks. Kudos to Matt and David L. Thanks guys More

Oil change The guys went above and beyond my wildest expectations!! My skid plate was damaged & the guys worked to remove it and installed a new I had bought. The guys went above and beyond my wildest expectations!! My skid plate was damaged & the guys worked to remove it and installed a new I had bought. More

Tire rotation The service rep (Aaron Sanchez) was professional, friendly, and informative. He discussed my car and its condition with me. I enjoyed my experience at The service rep (Aaron Sanchez) was professional, friendly, and informative. He discussed my car and its condition with me. I enjoyed my experience at the Mac Haik Service Center. More

Maintenance Janie was so friendly and helpful. She was knowledgeable and professional. She answered all my questions and kept me abreast of the work being done to Janie was so friendly and helpful. She was knowledgeable and professional. She answered all my questions and kept me abreast of the work being done to my vehicle. When I learned we needed next day service she also delivered on steering me in the right direction with options moving forward. More

Excellent service. Your service department team is outstanding.. Robert was so pleasant and made my visit so nice. My husband and I love Mac Haik Toyota. We are a Toyota Your service department team is outstanding.. Robert was so pleasant and made my visit so nice. My husband and I love Mac Haik Toyota. We are a Toyota family. More