2,780 Reviews of Mac Haik Toyota - Service Center
Great Service Always greeted with friendliness and competence, the work is done well and on schedule. Never once had a problem of any kind come up here. Always greeted with friendliness and competence, the work is done well and on schedule. Never once had a problem of any kind come up here. More
Details don't matter to them I called and made the appointment for my car's 85,000 and 90,000 mile maintenance. When I got the confirmation email, it only said 85,000. So I was I called and made the appointment for my car's 85,000 and 90,000 mile maintenance. When I got the confirmation email, it only said 85,000. So I was stressed wondering if they were going to have time to do the oil change that my car needed. Fortunately when I got there, they were not busy and said that they were able to take care of it. They were friendly and did the service fast. I would have actually given them a good rating. But when I walked out to my car in the parking lot, not only was the car unlocked, but they had actually left the car turned on. They actually left my car running and unlocked in the parking lot. Granted the car was not at much risk of being stolen since the key fob was not in the car. But had someone so much as gotten in the car and pressed the brake without having the key fob, the car would have disabled itself. I wonder how long it would have taken them to fix that - or who they would have tried to charge for it. Thinking back, it was always something. Some detail that they would screw up. They would forget to go over the multi-point checklist where it said that the tires needed to be replaced or it was getting close to time for a brake job. Or not tell me when my car had a recall. Or they would forget to reset the "Maintenance Required" HUD message. Or (I loved this one) one time they even forgot to wash the grease off their arms and hands before getting in the car to move it. I'm so glad to be done with this place! This was (surprisingly) my last oil change included with the car purchase. I thought there were more, but I'm not even going to contest it. Thankfully, I'll be taking the car somewhere else for maintenance going forward. More
Check engine light Janie in the service department was awesome! She was in constant contact with me and gave me updates on my vehicle and the issue was resolved. Janie in the service department was awesome! She was in constant contact with me and gave me updates on my vehicle and the issue was resolved. More
Oil change. Always have a good experience with these guys. They know their stuff and don't try to upsell you for stuff you don't need. I also know, they know wh Always have a good experience with these guys. They know their stuff and don't try to upsell you for stuff you don't need. I also know, they know what goes on with Toyota products. More
Great service Every time I come in, it's a great experience. I'm in and out in no time. The waiting area is also very clean. Quick and very respectful. Wouldn't go Every time I come in, it's a great experience. I'm in and out in no time. The waiting area is also very clean. Quick and very respectful. Wouldn't go anywhere else! More
Maintenance I was in and out for my 25,000 mile maintenance in less than an hour and for a very reasonable price. I was happy with the service I was in and out for my 25,000 mile maintenance in less than an hour and for a very reasonable price. I was happy with the service More
Great service! I've been coming here for at least 10 years and have always gotten great service whether it's an oil change or a problem. I've been coming here for at least 10 years and have always gotten great service whether it's an oil change or a problem. More
Excellent Service, Timely Repairs, Informative Service Staff Robert Bromsom has been my service rep for many years. Each time I come in, he ensures everything is taken care of and keeps me updated on the status Robert Bromsom has been my service rep for many years. Each time I come in, he ensures everything is taken care of and keeps me updated on the status of my repairs. There are many repair facilities to choose from but I will only take my car to Mac Haik because of the level of service Robert provides. More
1st 5000 mile maintenance Came in for my 1st maintenance as well as a small bubble in window tint. Both items addressed quickly. Was in and out in under an hour. Came in for my 1st maintenance as well as a small bubble in window tint. Both items addressed quickly. Was in and out in under an hour. More
Service Quick and fast service! Got me in and out in a timely manner. If your looking for fast service these guys will get it done for you! Quick and fast service! Got me in and out in a timely manner. If your looking for fast service these guys will get it done for you! More