Mac Haik Toyota - Service Center

Excellent delivery of service. Was there for 5k maintenance, and tire rotations, it did not take a long time at all. Was there for 5k maintenance, and tire rotations, it did not take a long time at all. More

Mac Haik Toyota Service Advisor, Daniel Tucker, did an excellent job assisting me with the completion of prevent maintenance service required for my 2011 Toyota Venza. The work was performed in the estim excellent job assisting me with the completion of prevent maintenance service required for my 2011 Toyota Venza. The work was performed in the estimated time Daniel outlined prior to service. Daniel also reviewed the previous listing of maintenance items for my vehicle I should consider going forward as well as reviewing the priority of the maintenance items to be performed. I've found this information very helpful in outlining a preventive maintenance plan for my vehicle. Daniel Tucker has consistently provided me with excellent maintenance service whenever required for my vehicle! More

Overall, the staff are courteous, and the routine maintenance service can be completed in about 40 minutes. Therefore, it’s my go to place for maintenance services because of vicinity. However, the maintenance service can be completed in about 40 minutes. Therefore, it’s my go to place for maintenance services because of vicinity. However, the staffs appear lack of related knowledge. Once I was told about rear axis leakage problem during multipoint check in routine maintenance, and was suggested to have full mechanical check. But it was difficult to get an appointment and the car drove just fine. And nothing was checked or fixed. Months later another multipoint check during the next maintenance showed that everything was fine. Apparently, the leakage problem healed itself or never existed. When I was suggested to have tire replacement and offered some options in store, I asked a few questions of these tire options, such as friction index, temperature grade, etc. and to my surprise, the staff knew nothing about the answers or where to find the info, and had to call another guy who apparently didn’t know either. I eventually replaced tires at Discount Tires. And the most recent visit was told that I can rotate the tires or do it next time. I chose to rotate since I was already there, but it took over one hour for the rotation to be done, much longer than usual visits. Overall I think it’s a fair place to have routine maintenance services, and there’s certainly room for improvement. More

I had some minor work done, Jose and Oscar were the best! They were right on spot, not to mention they were courteous and attentive! Thanks guys! Your professionalism was greatly appreciated! They were right on spot, not to mention they were courteous and attentive! Thanks guys! Your professionalism was greatly appreciated! More

Everything was as expected. Very friendly staff. Work was completed quickly and the waiting room was nice. Very friendly staff. Work was completed quickly and the waiting room was nice. More

Great customer service. Ralph is on top of things with my vehicle!! Great job Ralph! Ralph is on top of things with my vehicle!! Great job Ralph! More

Great service. every time and all around! Thank you! Will be back for more service in the future! every time and all around! Thank you! Will be back for more service in the future! More

The whole crew is just so nice and accommodating. I loved being able to text with my mechanic who gave me his honest optimism on what I do and do not need for my vehicle. I loved being able to text with my mechanic who gave me his honest optimism on what I do and do not need for my vehicle. More

Everything about service from start to finish was superb. Daniel Tucker and Darrell DeVillier ROCK Daniel Tucker and Darrell DeVillier ROCK More

I was completely satisfied with the customer service that was provided and the quickness of the process. was provided and the quickness of the process. More