Mac Haik Toyota - Service Center

great service and awesome employees I had my daughters moms 2002 Toyota Sequoia towed into your dealership Friday afternoon after someone broke into my tuck and stole everything out of i I had my daughters moms 2002 Toyota Sequoia towed into your dealership Friday afternoon after someone broke into my tuck and stole everything out of it including 33 thousand dollars worth of medications for my 7 year old daughter that we just got from Texas Children's Hospital that she needs to live just a few Hrs. before and in the process they took her moms bag with her only key to her Toyota, we were very upset when we got there but everyone was so nice and helpful it took the stress off of us for a bit. they were not able to get her key programmed to her car that day due to the internet being disconnected but promised me they would have it fixed the next day. I went back up there on Saturday and it was ready to go. Taylor Peterson was my service advisor and did everything he could do to help and did a awesome job. when I was ready to check out Tammie Kennedy the wonderful lady behind the counter handed me my paper work and told me to have a wonderful day. I was confused because I hadn't paid for it yet and that was when I was informed that she heard what happened the day before and she paid for it, I was lost for words and started to tear up and couldn't thank her enough for what she did. its great to see that you have such great employees and they all deserve a pat on the back for the great work they did and do. you have a LIFE TIME COUSTMER HERE and that's a promise. thanks again Kenneth Rogers More

Superb trusted service. I can always rely on feedback from this customer service team. They take time to listen and use the system to ensure that i understand how to maximize I can always rely on feedback from this customer service team. They take time to listen and use the system to ensure that i understand how to maximize use of my car's features. More

AIRBAG RECALL Received airbag recall from Toyota. Made a call to setup an appointment. Parts were ordered before appointment date. Work done earlier than expected. Received airbag recall from Toyota. Made a call to setup an appointment. Parts were ordered before appointment date. Work done earlier than expected. Good customer service More

A tire dealership told me that my differential fluid was low and smelled burnt. I have my Tundra serviced regularly at Mac Haik. I checked my service records and found I had my truck serviced 1300 miles ear low and smelled burnt. I have my Tundra serviced regularly at Mac Haik. I checked my service records and found I had my truck serviced 1300 miles earlier with no mention of problems with my differential fluid. 11300 miles earlier the dealership changed my differential fluid. I took my truck to Mac Haik, they looked at the differential fluid, they showed me the level was correct and their was no burnt smell. They gave me a service report and did not charge me anything. Great job Mac Haik Toyota. More

Fantastic The experienced mechanics had my car serviced very professionally and quickly! The employees are always friendly, helpful and knowledgeable! Have been The experienced mechanics had my car serviced very professionally and quickly! The employees are always friendly, helpful and knowledgeable! Have been going here for years. More

Quick and friendly service on a busy day Went in on a Monday morning without an appointment for standard oil change/rotation. Place was busy with service guys rushing around but they quickly Went in on a Monday morning without an appointment for standard oil change/rotation. Place was busy with service guys rushing around but they quickly noticed me and entered my info. They kept me informed on how long it would be. Before finishing work, the service guy informed me of all the potential maintenance I may need in the near future. More

Got me in right away service was professional and I was back on the road in no time place was clean great staff good coffee back on the road in no time place was clean great staff good coffee More

James was friendly. Tire rotation was fast. Waiting room clean. Construction around dealership made it hard to get to dealership. That is all I have. clean. Construction around dealership made it hard to get to dealership. That is all I have. More

Convenient Being able to drive in anytime and get quick and efficient service has been great The employees are very friendly, helpful, and knowledgeable. Thank Being able to drive in anytime and get quick and efficient service has been great The employees are very friendly, helpful, and knowledgeable. Thank you More

Service staff are pleasant and efficient. Told me it would be an hour and it took 55 minutes. The reason for 3 stars is that there is no complimentary car wash that I am used to receiving from other de would be an hour and it took 55 minutes. The reason for 3 stars is that there is no complimentary car wash that I am used to receiving from other dealers. More