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2,779 Reviews of Mac Haik Toyota - Service Center
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May 22, 2024
Good and quick service. However process of checking in can be improved. This will be one of my preferred Toyota dealerships However process of checking in can be improved. This will be one of my preferred Toyota dealerships More
by jhcao
Verified CustomerEmployees Worked With
May 21, 2024
Well my 2022 Tundra xxxx the bed when the engine blew up at 15k miles on the ODO. Ralph in service got it all taken care of under Toyota warranty and took care of a recall I wasn’t aware on top of that. The at 15k miles on the ODO. Ralph in service got it all taken care of under Toyota warranty and took care of a recall I wasn’t aware on top of that. The ladies in the rental department made sure I had a brand new rental vehicle to drive while my truck was being fixed; warranty paid for that too. 10/10 on all counts. Truck is running great now. I’ll be back for my service with them from now on. More
by KIT HEAVEN
Employees Worked With
Ralph
May 20, 2024
They do a nice job at maintaining my vehicle. Two minor things I would prefer they attend to would be to make sure they adjust my lights back to automatic. In addition, when removing my mats pl Two minor things I would prefer they attend to would be to make sure they adjust my lights back to automatic. In addition, when removing my mats please lock them back in place. Thank you. More
by lois.mauldin
May 20, 2024
Service warrantee was honored and requested work performed on a timely basis. This was very much appreciated. performed on a timely basis. This was very much appreciated. More
by KELVER
Employees Worked With
Robert - service technician was great to work with on items needing to be repaired.
May 17, 2024
Happy with my new hybrid Highlander. The car salesman addressed all my questions and concerns. The car salesman addressed all my questions and concerns. More
by RMUSZYNS
Employees Worked With
May 14, 2024
Service is fine but think it is weak to charge extra for using a credit card. Your service is already expensive without adding. I left the last Toyota service group because of this. Please don’t listen to y using a credit card. Your service is already expensive without adding. I left the last Toyota service group because of this. Please don’t listen to your Accountants and offend Customers. Each Customer lost is a lot of money over time. More
by ORRTC1
Employees Worked With
May 14, 2024
Keep getting emails about a vehicle getting serviced at this dealership that I don't own and never have owned. I have never been to Mac Haik but constantly get emails about a 2021 Camry and they have faile this dealership that I don't own and never have owned. I have never been to Mac Haik but constantly get emails about a 2021 Camry and they have failed to remove my email address from matters related to this car. Go to another dealership. More
by mdog4564132
Employees Worked With
May 13, 2024
I always have great service when I take my car in , that is why I keep going there ! is why I keep going there ! More
by JANBRS
Employees Worked With
May 13, 2024
Brought in for routine maintenance. Received call telling me had a nail in my tire but, since the tires were nearly due for replacement did I want to go ahead and get new ones. I was Received call telling me had a nail in my tire but, since the tires were nearly due for replacement did I want to go ahead and get new ones. I was offered 2 options and took the cheaper one. Received a call shortly after letting me know some completely difference tires had been installed (at an increased price). Agreed to it only after discovering that I wasn't given the full story on the cheaper option that I had wanted at the time. So, $20 tire rotation finished at $1668 (including the "credit card fee" that really ticked me off). Also, there were a few extra miles on the odometer when i got it back. More
by AARON.KRAFTCHECK
Employees Worked With
Chris in service
