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Mac Haik Toyota - Service Center

League City, TX

4.6
2,779 Reviews

2,779 Reviews of Mac Haik Toyota - Service Center

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June 01, 2024

We were so happy with all of the employees we came in contact with at Mac Haik. Raul was so easy to work with and accommodating. He never pressured us, but went beyond to find us the exact truck we wan More

by WMSF44
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Mac Haik Toyota responded

Thank you!

May 31, 2024

Clean, friendly, helpful, some confusion regarding accessories, options pricing and discounting. Rather not have to haggle so much. Vidal and Duy were both kind and knowledgeable. More

by LAURA.WILDER
Recommend Dealer
Yes
Employees Worked With
Duy Phung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vidal Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the names of the credit guys but they were helpful.
Jun 26, 2024 -

Mac Haik Toyota responded

Thank you!

May 30, 2024

Too many text and email. Overall pretty quick for walk in. Thanks for the service in short term notice. More

by wendywan.yang2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Mac Haik Toyota responded

Thank you!

May 29, 2024

Extremely long wait with absolutely no regard for customer. If one has an appointment, it should be an efficient and quick process. Hard to reconcile the length of this appointment with a simple oi More

by JLSUSMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Professional service. Will continue to bring our Toyota to this dealership for service and maintenance More

by sjones145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 27, 2024

Awesome except the windshield coverage. After finding out that my auto insurance covered my windshield, I tried to cancel within 30 days and was told it was not possible to cancel because More

by JRETX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sheets
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager that closed my loan.
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 27, 2024

Jacob and Daniel have very good customer service. Highly recommend them for your next visit More

by DEFRICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker and Jacob Bullock
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 25, 2024

There are only good dealership to deal with! My salesman Eddie was very helpful and getting my deal done. Christian is a very fair and honest supervisor. Ralph is a very good service man open an More

by MATTBROWNING6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 25, 2024

I think 1. 5 hours is a long time estimated wait time to be given when I had an appointment for ann oil change. If you would have spent less time checking and tr More

by J_MCWILLIAMS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mac Haik Toyota responded

Thank you!

May 22, 2024

it was my first time taking my car, and I loved the service, I was satisfied. More

by SANDOVALZAIDE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Mac Haik Toyota responded

Thank you! Look forward to seeing you back at the dealership!

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