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Mac Haik Toyota - Service Center

League City, TX

4.6
2,748 Reviews

2,748 Reviews of Mac Haik Toyota - Service Center

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January 25, 2022

Mason was great at the front desk. However, the service took way too long. I had an appointment at 9:00 am. They told me it should be finished in 2-3 hours. I called at 2:00, 3:00, finally truck was ready More

by David Bosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mason Pettigrew was great.
January 25, 2022

The experience with Robert and the team was fantastic. GREAT communication, updates and understanding of my current situation. I also appreciate the follow up and updates after I left the dealership. T More

by LSUWATERTIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bropson
Jan 27, 2022 -

Mac Haik Toyota responded

Thank you for your response. I will share with management.

January 24, 2022

Mac Haik is a dealership everyone is looking for! Trustworthy, experienced, and delivers to your expectations! Great place to do business with. More

by Arthur McCann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duran Martinez
Jan 27, 2022 -

Mac Haik Toyota responded

Thank you! Appreciate the compliments!

January 22, 2022

The service to my Tundra was quick and efficient. The mechanic did forget to change the turn signal bulb as written on the order, but the service assistant caught it, had the bulb replaced, and only char More

by RLAMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the gentleman’s name, but I give him 5 stars.
Jan 27, 2022 -

Mac Haik Toyota responded

Thank you! Another example of great team work!

January 21, 2022

Service employees at Dest very friendly and wait time was very timely and very efficent More

by EARLBOBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Accardo, Robert Bropson, Jon Keefe, Daniel Tucker
Jan 27, 2022 -

Mac Haik Toyota responded

Thank you! We value our customer's time and work hard to get things completed and back to the customer as soon as possible.

January 20, 2022

Gear shift was sticking apparently due to spilled liquid. Service department quickly diagnosed and resolved the issue by cleaning the effected parts. Was able to pick up the vehicle roughly three hours aft More

by GOYEARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Accardo
Jan 20, 2022 -

Mac Haik Toyota responded

Thank you!

January 20, 2022

Good service; good turnaround; good explaination of work needed and work performed. Expensive parts, but so is every other dealer. More

by davehein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Accardo
Jan 20, 2022 -

Mac Haik Toyota responded

Thank you!

January 20, 2022

Very professional. Greeted me at the door. Listened to what I needed. I left my car expecting about 1-1/2, hours. I was called within an hour that my car was ready. I was explained exactly what was done. More

by KIME92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bropson
Jan 20, 2022 -

Mac Haik Toyota responded

Thank you!

January 20, 2022

Very honest and very pleased with the service that the dealer offered me when they fixed my vehicle plus they gave me a rental car to go back home and back to the dealer More

by Corvett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker
Jan 20, 2022 -

Mac Haik Toyota responded

Thank you!

January 19, 2022

I had an 8 appt, my car did not go into bay until nearly 9 More

by GSHEARER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.. do not recall name tag but was super pleasant
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