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Mac Haik Toyota - Service Center

League City, TX

4.6
2,746 Reviews

2,746 Reviews of Mac Haik Toyota - Service Center

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May 16, 2022

Excellent service once you get in to see a service advisor. If you’re in line agh the door you’re told to go wait by your car and then the service advisors come around missing the spot you had at the More

by WVWYATT71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Accardo
May 24, 2022 -

Mac Haik Toyota responded

Thank you for your feedback!

May 14, 2022

15 word minimum is not enough words to discribe how great Mak Haik is. You should give all a big raise More

by TOM_DIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Accardo, Robert Bropson, Jon Keefe, Daniel Tucker
May 24, 2022 -

Mac Haik Toyota responded

Thank you!

May 14, 2022

Very efficient. Good customer service. All issues with my car we’re clearly explained. A good experience all around. More

by APIPPIN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Alexander Petti
May 24, 2022 -

Mac Haik Toyota responded

Thank you!

May 13, 2022

I took my car but my appointment was not on the schedule, the customer service rep worked me and the waiting was less then an hour. I appreciate the service great job thanks More

by JUANP.DELEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keefe
May 24, 2022 -

Mac Haik Toyota responded

Thank you!

May 13, 2022

Very helpful and professional, from the on line appointment booking to the service at the dealership. More

by DNDVEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Accardo, Robert Bropson, Jon Keefe, Daniel Tucker
May 24, 2022 -

Mac Haik Toyota responded

Thank you!

May 12, 2022

Above and beyond. Customer service rates up there as good as L L Bean & co More

by MORRISBURT3377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 24, 2022 -

Mac Haik Toyota responded

Thank you!

May 11, 2022

Had to call 3 times before talking with a staff was able to schedule my appointment. When I arrived they did not have my appointment scheduled. When I left the seat in my vehicle was not moved to it's origi More

by CHRIS ODOMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Accardo, Robert Bropson, Jon Keefe, Daniel Tucker
May 11, 2022

The wait was longer than I had planned for. I was informed of the wait time, just disappointed that it wasn't "Express" Service. More

by ORKIDFAM
Recommend Dealer
Yes
Employees Worked With
Not any of those
May 24, 2022 -

Mac Haik Toyota responded

Thank you!

May 11, 2022

This was my 3rd time there every time has been great until this tome because when I received the paper at the end and the multi point inspection was not done correctly. The technician just checked every More

by caseytorok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mason
May 10, 2022

Friendly and knowledgeable staff. Appointment took longer than anticipated, feedback would be to fast track those with appointments and/or set expectations a bit better. More

by Lmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bropson
May 11, 2022 -

Mac Haik Toyota responded

Thank you!

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