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2,779 Reviews of Mac Haik Toyota - Service Center
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August 17, 2024
Daniel was very courteous, kind and quick . I got my car back sooner than expected. I left there not feeling taken advantage of. Experience is the best advertising but many are in hurry and mi I got my car back sooner than expected. I left there not feeling taken advantage of. Experience is the best advertising but many are in hurry and miss out at the end. I will keep Daniel for mica service. More
by jolagoke
Verified CustomerEmployees Worked With
Daniel in the Service Dept.
August 16, 2024
The service provided was very fast and the associates were very helpful, friendly, and informative. were very helpful, friendly, and informative. More
by jmunoz4045
Employees Worked With
August 16, 2024
I appreciate and trust the professionalism of the service given at Mac Haik. The sales associates are always very courteous and helpful. given at Mac Haik. The sales associates are always very courteous and helpful. More
by JULES52092
August 14, 2024
Service was very quick and professional! The issues were explained clearly and recommendations were made. The issues were explained clearly and recommendations were made. More
by VISHBHAVANI
Employees Worked With
August 14, 2024
I had a problem with a tire I purchased that was losing air and set off my tire error light. I had previously purchased the tire at the dealership. Jim worked really hard to identify the issue and teste air and set off my tire error light. I had previously purchased the tire at the dealership. Jim worked really hard to identify the issue and tested and retested it to fix it. He also worked through my warranty claim to get it right and made sure I was happy with everything. More
by DALEMARSICO
Employees Worked With
August 13, 2024
James always gives friendly service that exceeds expectations. His knowledge and attention to detail have always resulted in an outstanding customer service experience. expectations. His knowledge and attention to detail have always resulted in an outstanding customer service experience. More
by KBARTLEY
Employees Worked With
August 13, 2024
I came in this past month, I had and a check engine light on my truck. I requested a diagnostic check to see what all it could of been. When I went to take it in the service guys don’t even get out of there on my truck. I requested a diagnostic check to see what all it could of been. When I went to take it in the service guys don’t even get out of there chair to greet you. They look at each other likes who’s next. The one who ended up helping me was friendly, I even asked as a courtesy do they wash customer vehicles, he said they have half there shop being worked on, so some other service guy tells what half of your truck do you want washed. I don’t appreciate that, just tell me yes or no. In the end my truck only needed a new gas cap, so what bothers is that I paid $200 for a diagnostic and $30 for a gas cap. But as soon as I got my truck back I noticed they didn’t even add windshield wiper fluid to my truck, it was low when I brought it in and they didn’t top it off. Also driving out I noticed my breaks were starting to grind. Why wouldn’t the service guys recommend me getting breaks and having the $200 I spent on the diagnostic go towards that. Feel like I got the bare minimum of costumer service and no value for what I paid. Also I called the dealership and spoke to customer service rep but never recieved a call back like she said she was going to do. I go to this dealer because it’s close to my house, I really don’t think I’ll be back. More
by Roland Juarez
Employees Worked With
August 13, 2024
At the time of writing this I'm forced to leave a 1 star due to the status of the car. Purchased a Mustang with 27k miles and since I have had it the car has been in and out of the dealer shop and is still due to the status of the car. Purchased a Mustang with 27k miles and since I have had it the car has been in and out of the dealer shop and is still currently down. Currently the speedometer is not accurate with no way to resolve the matter as well as it has loose suspension components with major clunking sounds. After the car went back in the shop for the second time in a week I requested my trade in back and the deal to be scrapped in which I was denied. I'm currently looking into options as to what my rights are in this matter as the car is still down and I'm expecting other issues to crop up once I'm able to have a full inspection. Thank you More
by SLVR2000
Employees Worked With
August 13, 2024
The service I receive is always first class. Wouldn't go to any other place. Wouldn't go to any other place. More
by BASSAL62
Employees Worked With
