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Mac Haik Toyota - Service Center

League City, TX

4.6
2,742 Reviews

2,742 Reviews of Mac Haik Toyota - Service Center

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July 21, 2022

Service rep was very rude at first. Also had left 2 messages with chat support in the last 2 weeks for service dept to call me but never received ANY calls More

by TERRYSHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

Great experience overall! Great customer service quick and efficient, easy in and out experience very satisfied More

by ALOGRUIZ4834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Jul 26, 2022 -

Mac Haik Toyota responded

Thank you!

July 20, 2022

Arrived without an appointment, was seen quickly, was told some things were unneeded until next visit and finished in a timely manner. More

by FRANK1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker
Jul 26, 2022 -

Mac Haik Toyota responded

Thank you!

July 20, 2022

Had an appointment but waited almost 2 hours before car was moved from where I parked it. Will not make any appointments in the future. More

by BIGTOM
Recommend Dealer
No
Employees Worked With
James Horton
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

The service is prompt, professional and quality work. The staff is very helpful and courteous. More

by FLA1861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
This was express service and dud not know representatives name.
Jul 26, 2022 -

Mac Haik Toyota responded

Thank you!

July 19, 2022

Service department does what you asked and only recommends required maintenance items. Nice job there. More

by James Cooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Jul 19, 2022 -

Mac Haik Toyota responded

Thank you!

July 19, 2022

I found it difficult to access the express maintenance. I made an appointment to avoid wait times and still had to wait. Staff was nice and it was very busy. But an appointment is an appointment. More

by NATALIESEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jul 19, 2022 -

Mac Haik Toyota responded

Thank you!

July 19, 2022

Service is excellent and work done in a timely matter. Reps are polite and explained work to be done. More

by DA49SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Accardo
Jul 19, 2022 -

Mac Haik Toyota responded

Thank you!

July 18, 2022

Great customer service! I was in and out. The rep helped me to decide on the perfect tires tailored to my budget. More

by ERICAEDWARDS1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal
Jul 19, 2022 -

Mac Haik Toyota responded

Thank you!

July 18, 2022

It was very easy to trade my vehicle for a fair price and got a good deal on the new Tundra. More

by SPIKEMIKE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Sheets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Day
Jul 19, 2022 -

Mac Haik Toyota responded

Thank you!

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