Mac Haik Toyota

Jose with Toyota was extremely kind and let and informative. I hope he has a good day and thanks to you all informative. I hope he has a good day and thanks to you all More

I scheduled an appointment in advance and I was seen on time—-something I appreciated. The technician was polite, addressed my scheduled work and advised me of a problem and made recommendations for solut time—-something I appreciated. The technician was polite, addressed my scheduled work and advised me of a problem and made recommendations for solutions. It went very well. While in the waiting room I observed other customers interacting with other technicians. One person was having some repair issues and I watched that technician interacting in a really positive way to help! I don’t know the details but it added to my appreciation of the services and the center. I’ve been a customer for several years and I’ve never had less than great service and attention. I’m glad to recommend you to others! More

Toyota generally provides great service at its dealerships and service centers, with a strong reputation for customer satisfaction. However, experiences may vary by location. dealerships and service centers, with a strong reputation for customer satisfaction. However, experiences may vary by location. More

Everyone was so friendly, professional and attentive, timing was perfect, I didn't wait longer than the specific time.😊 timing was perfect, I didn't wait longer than the specific time.😊 More

Great dealership. Consistent quality service. Very reliable and friendly. Highly recommended. Have taken our cars for years. Consistent quality service. Very reliable and friendly. Highly recommended. Have taken our cars for years. More

Mgmt. needs to privide customer service training for Express Service employees; not at all friendly. needs to privide customer service training for Express Service employees; not at all friendly. More

Daniel was extremely helpful in fielding all of my questions as I needed a new set of tires in addition to our routine maintenance. He went above and beyond in checking on our Toyota Care plan since w questions as I needed a new set of tires in addition to our routine maintenance. He went above and beyond in checking on our Toyota Care plan since we had recently relocated to the area and I didn’t have the information on hand. Thanks! More

Got me in and out quickly. Jim is a solid guy. Always helpful. See you next time. Jim is a solid guy. Always helpful. See you next time. More

Great service I could not avast for a better sales person or a better service department person or a better service department More

I never really thought I'd end up in a Tacoma since everyone had mark-ups or didn't have the color/options/trim I wanted, but these guys came through and got me my unicorn truck! My salesman Nick Ti everyone had mark-ups or didn't have the color/options/trim I wanted, but these guys came through and got me my unicorn truck! My salesman Nick Tieu was the first guy I dealt with, and he worked his tail off to get me the truck I wanted. There was non-stop contact between Nick and I the whole time, and he never made me feel like I was forgotten. Once things started rolling with my allocation, the new car sales manager Lawrence Asmus kept me informed on the status of delivery, adjusted my truck's add-ons to my preference, and even gave me a great deal on some Toyota accessories like the TRD lift kit. He never lost patience with me (although I called a hundred times lol), and he treated my wife and I like family. Both Nick and Lawrence were my saving graces for getting the truck I wanted, and I highly recommend dealing with them for your new vehicle purchase. Lastly, Mr. Rick Broussard in finance had sealed the deal on our '23 Tacoma TRD Off-Road. He was very thorough with everything during the signing, got us an amazing rate with Toyota Motor Credit, and did all he could to save us money while getting the best service plan to fit our needs. Never once did he lose patience with our many questions, and he was a pleasure to converse with. On a side note, Daniel Tucker in the service department was one of the best advisors I've had the pleasure of dealing with in all my years of buying vehicles, so I definitely didn't want to leave him out. He kept in constant contact to provide updates, handled my concerns, and got me rolling in no time. I even got a free shuttle to get me back and forth to the dealership while it was being worked on, so that made the whole experience much easier. Overall this is one of the best dealerships I've ever dealt with, and that's a good thing since a vehicle is a big investment. We weren't just a number at Mac Haik, we were John and Jessica with the lime green Tacoma lol. So if you're looking for a great deal, good service, and friendly people, Mac Haik Toyota is the place to go! More