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Mac Haik Toyota

League City, TX

4.6
4,300 Reviews
Consumers shopping for a new or used car in Texas have been choosing Mac Haik as their dealership of choice for many years. Their ability to meet and exceed every car shopper's expectations is what helps them succeed as a premier car dealership in Texas. With multiple locations all over Texas, car shoppers can find exactly what they are looking for at a Mac Haik car dealership, no matter where they live.
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2112 Gulf Fwy S

League City, TX

77573

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Showing 4,300 reviews

October 26, 2011

Went in to look at a new Toyota Tundra and Zu was the best salesman I've ever dealt with. He was extremely courteous, knowledgable, and friendly. There was no pressure to buy and he answered all my que More

by jfuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zu Dhanji
October 20, 2011

I rated Star Toyota the way I did because it was not a hassle in dealing with the sales person or the finance manager. There was not a switch and bait. I called and told Zu what I was looking for and he More

by hatshe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zu Dhanji and Martin Morcho
August 04, 2011

The sales person Zu is very friendly and very proffessional and it is his stright forward dealings that made me comfortable that eventually lead me to the purchase of the vehicle. More

by kurcha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zu Dhanji
August 03, 2011

We really liked working with Zu Dhanji. He is very helpful and works hard for his customer. Zu listens to what I am saying and understands my concerns and what I need. Thank you so much for your help. More

by sgadekar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zu Dhanji
July 16, 2011

I did a lot of my home work on the new car I wanted, and pretty much knew all the things about the car, and all the tricks the dealer will play. And I decided to get the new car done on that Saturday mornin More

by rommel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Pham
Jul 23, 2011 -

Mac Haik Toyota responded

Thank you for contacting us regarding your visit to Star Toyota. You can be sure that Star Toyota is committed to providing the best service and to making the sales experience a favorable one. We encourage each sales representative to maintain a professional level of performance at all times, and we are sorry to learn that you felt the service you received was less than satisfactory. Please accept our apologies for any ill feelings that we may have caused. We appreciate your feedback, as it gives us the opportunity to improve our dealership operation. Thank you Mary Jack Sloan Customer Relation Manager Star Toyota

July 01, 2011

It's my second purchase from Kurt, He's very friendly, honest and no gimmicks. Always there even after the sales to help me whenever I have additional questions about the car. I drove more than 50 miles More

by lshek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Sheets
June 30, 2011

We had a very good experience with Kurt Sheets in purchasing our 2011 4 Runner. Kurt never once applied pressure to us in purchasing a vehicle. He was very informative and knowledgable. What inpre More

by stephanie0715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Sheets
June 30, 2011

Overall a nice experience and this was enhanced by working with Zu who was very pleasant and helpful no matter what the question might have been. Because of Zu I recommended Star Toyota to my son who More

by middlejd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zu Dhanji
May 06, 2011

I have spent over 100,000 on new vehicles from this dealer in the past so when it was time to upgrade the tundra of corse I went to where I bought my cars before. I walked the lot for over an hour... More

by cherease
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Ly
Jun 24, 2011 -

Mac Haik Toyota responded

Thank you for taking the time to contact us and for your feedback regarding your visit to Star Toyota. It is important to acknowledge and greet each and every customer that arrives and offer any assistance. This did not happen in your case and we sincerely apologize. Your concerns have been shared with Star Toyota's management. We appreciate your feedback, as it gives us the opportunity to improve our dealership operations.

February 15, 2011

VERY UNPROFESSIONAL AND RUDE, WOULD NEVER GO HERE AGAIN OR RECCOMEND TO ANYONE I KNOW. MAYBE YOU COULD SELL MORE CARS IF YOU FIRED THE FINANCE DEPARTMENT. ITS A SHAME YOUR MANAGER FRALEY WOULD RATHER SELL More

by stacydelvillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
scott hebert, fraley, and the finance department
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