Mac Haik Toyota

solved my concern and completed it on time. my tires were rotated at 15000 and then at 16000 miles I took it in for my 2 yr warranty oil change and they were rotated again but when I noticed I my tires were rotated at 15000 and then at 16000 miles I took it in for my 2 yr warranty oil change and they were rotated again but when I noticed I asked they be rotated back as I would then be running my tires for 10k miles in same rotation sequence which I preferred not to have. with out arguments they rotated the tires and solved my concern and completed it on time. More

Very Good Service Quick Response, Quick Repair, and Shuttle Service...a very good system that really caters to the customer. I'm sure to make Mac Haik Toyota my primary Quick Response, Quick Repair, and Shuttle Service...a very good system that really caters to the customer. I'm sure to make Mac Haik Toyota my primary service center. More

Kurt Sheets - Excellent Salesman Kurt was extremely helpful in the process of buying our new car. I would recommend Kurt and Mak Haik to anyone looking for a new Toyota. Kurt was extremely helpful in the process of buying our new car. I would recommend Kurt and Mak Haik to anyone looking for a new Toyota. More

staff not aware of coupons I brought my car in for the 20000 mile check. I needed windshield wipers. There was an online coupon for 20% off. I had to show it to the check in per I brought my car in for the 20000 mile check. I needed windshield wipers. There was an online coupon for 20% off. I had to show it to the check in person as he was totally unaware of it. He said it must just be in the parts dept. However, I pointed out to him that it specifically said it was in the fast track service department. I chose to go to O'Reilly's and purchase the wipers. They were cheaper and they put them on free. I was waiting quite a while for the service at MacHeik when I noticed my car sitting a few rows out. I asked if it was ready. They apologized for not getting it to me when it was ready. I think I spent several extra minutes waiting for my car. It took well over an hour for the routine service. More

Owner When we go to buy the new car no management come to talk to us only seller he did a good job with us But I like this place . When we go to buy the new car no management come to talk to us only seller he did a good job with us But I like this place . More

Oil change John took good care of me and explained everything about the multi inspection. The only thing on my mind Is that this is the first time they have eve John took good care of me and explained everything about the multi inspection. The only thing on my mind Is that this is the first time they have ever showed me the cabin filter in the 6 years I have owned it. More

New Camry Purchase There was a bit of a "misunderstanding with our initial vehicle purchase, where a salesperson showed us one vehicle, and went home with a different ve There was a bit of a "misunderstanding with our initial vehicle purchase, where a salesperson showed us one vehicle, and went home with a different vehicle. This bothered me for about 2 days, I called and talked with management. They were very apologetic, found the original car we looked at and we had the cars exchanged out that evening. Our new salesperson was awesome! Management was awesome! They truly are all about customer service and have made our family long term Mac Haik Toyota customers! So appreciative they made things right! More

Scheduled Maintenance I've been buying vehicles at Star Toyota (now Mike Haik) for over 30yrs, thus, needless to say, I'm a fan of doing business locally. I've purchased I've been buying vehicles at Star Toyota (now Mike Haik) for over 30yrs, thus, needless to say, I'm a fan of doing business locally. I've purchased used as well as new Corollas, 4-Runners, Highlanders and a Tacoma (2003). I've had them do bodywork and general maintenance for many years, as they're professional, to the point and provide quality workmanship. I just walked in yesterday unannounced and needed my wife's highlander tires rotated. I was there for about 30min, then I was gone. In & out. Done. Guess that's why I keep going back, eh? More

Super fast and efficient I brought my Toyota to the dealership first thing in the morning (~7:40 a.m.) because I believed I had an alternator issue. I did not have an appointm I brought my Toyota to the dealership first thing in the morning (~7:40 a.m.) because I believed I had an alternator issue. I did not have an appointment, but they accepted my car into the shop nonetheless. Within 2 hours they had already diagnosed the problem and called me with the info and if I wanted to go ahead and get it fixed. What was great was that they already had the parts in stock. And they were able to get everything fixed and running by 2 p.m. that same day! Taylor was very polite and courteous, along with the lady in billing. The cost was within the amount I had estimated when first taking it in, so that was cool. It was so nice to not have to wait days for my car to be ready, like I have experienced from other service centers. It has been 2 days since the service, and so far everything in the car is running just fine! More

Review Quick and honest and friendly customer service and straight to business when we went through finance, exactly what I needed. I will be back for a sec Quick and honest and friendly customer service and straight to business when we went through finance, exactly what I needed. I will be back for a second vehicle soon. More