Mac Haik Ford
Houston, TX
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Excellent service! Salesman was very knowledgeable about vehicles he showed which was an experience i didn’t have before at another dealership. Justin Pan was awesome! Salesman was very knowledgeable about vehicles he showed which was an experience i didn’t have before at another dealership. Justin Pan was awesome! Made the experience easy More
Buyer be aware! I purchased a 2023 F-150 Lightning Lariat, 3 weeks ago, and found out that the specs that Ford posted on the sticker was not accurate and only estima I purchased a 2023 F-150 Lightning Lariat, 3 weeks ago, and found out that the specs that Ford posted on the sticker was not accurate and only estimations. For example, Ford claims the truck will go 320 mills on a full charge. The most miles I got on a full charge was approximately 130 miles. In addition, The vehicle would never charge to 320 miles. The best was 317 miles. After consulting with the salesperson and the dealership on several occasions regarding these issues, I wanted to give the truck back with 1000 miles on it and purchased a gasoline one. The dealership offered me $50K for the truck when I paid $72K just 3 weeks ago. Ford does not even want the product! Buyers, run from the Lightning Trucks! More
Just finished up the easiest, most pain free vehicle purchase perhaps in my lifetime. If you are looking for a new Ford, give Mac Haik Ford on the Katy Fwy and chance to earn your business. Stop in and purchase perhaps in my lifetime. If you are looking for a new Ford, give Mac Haik Ford on the Katy Fwy and chance to earn your business. Stop in and ask for Jason R., he's solid and will take care of you. Outstanding experience overall, from start to finish. More
Delivered a new F-150with an incompletely installed bed cover. Cruise control doesn’t work. 360 camera doesn’t work. Collision assist doesn’t work. Sensors continuously go off. Salesman stopped answering c cover. Cruise control doesn’t work. 360 camera doesn’t work. Collision assist doesn’t work. Sensors continuously go off. Salesman stopped answering calls once the truck was delivered. Dealership will not have anyone contact me back. I’ve called several times over a weeks time. Completely horrible customer service. Do not recommend. More
Do not take your car for SERVICE! If you have a choice avoid this dealership For any major service. My husband took my 2017 Ford Edge with less than 70k miles in because a check engi If you have a choice avoid this dealership For any major service. My husband took my 2017 Ford Edge with less than 70k miles in because a check engine light came on. The dealer claimed they fixed it, but before leaving the lot the AC was suddenly not working. They called again and said it was fixed, my husband got it home and it was now leaking fluids. He returned to this dealership again because the check engine light was on AGAIN, this dealer proceeds to tell my husband that it is now the transmission. I am not certain how dealerships can get away with damaging your car, but if you have a choice AVOID THIS PLACE More