Mac Haik Ford
Houston, TX
Filter Reviews by Keyword
By Type
Showing 486 reviews
Earl did a great job getting me in and out of the Super Duty Truck shop. I had a dead battery and was leaving Houston and Earl got me in and out within 30 minutes. Great job by the Super Duty Truck shop. Duty Truck shop. I had a dead battery and was leaving Houston and Earl got me in and out within 30 minutes. Great job by the Super Duty Truck shop. Thank you! More
Elaine did a great job of explaining everything I needed to do on my vehicle. They were able to find all the parts needed and delivered my car in a timely manner. to do on my vehicle. They were able to find all the parts needed and delivered my car in a timely manner. More
Attention was great but need to improve the customer waiting room. When you have to wait more than an hour, a better place can made the difference. waiting room. When you have to wait more than an hour, a better place can made the difference. More
Elaine was excellent and a pleasure to work with. I was very disappointed that they wouldn’t work with me to cover an issue that was covered by my recently expired warranty. The problem was obviously a des very disappointed that they wouldn’t work with me to cover an issue that was covered by my recently expired warranty. The problem was obviously a design flaw or poor materials. I’ll never buy another Ford. More
In my opinion they are con artists. They did a 15 minute job and charged me roughly $300 in labor, sold me a $70 part for about $150 and then to add insult to injury, charged $50 for misc supplies. (None we job and charged me roughly $300 in labor, sold me a $70 part for about $150 and then to add insult to injury, charged $50 for misc supplies. (None were needed. They removed 2 screws, replaced the part and put the same screws back in. All inside the cabin.) All of that despite the verbal price they gave me the day before that was ~$200 less. Do NOT trust their service department. Will never buy a vehicle from them or get service from them ever again. More