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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,421 Reviews
Call Service Center (512) 930-3673

2,421 Reviews of Mac Haik Ford Lincoln - Service Center

Sort by
September 13, 2022

People are nice friendly. Your tire price was Ridiculous! For $295 I could have bought maybe 2. But I’m the old typical ladies that ( just say ok)!!! You g try honk abou More

by MeMont58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember person.
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Sep 16, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Mac Haik Ford. Please contact Sivia Sasa at 512-930-6208 and we will do our best to make things better. We hope to hear from you soon.

September 13, 2022

2.5 hour wait for a scheduled oil change and tire rotation. No info given on tire tread life. After leaving, luckily I checked my tires because 2 of my center caps were not on correct. 1 was not scre More

by AMG1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never met anyone besides the lady that took my keys at the desk.
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Sep 15, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are so disappointed to learn of this situation you have described. Please give a call to Sivia Sasa 512-930-6208 and we will do our best to make this better. We hope to hear from you soon.

September 09, 2022

It took about 3 weeks to schedule an appointment for oil change and the day I arrived and checked in they forgot I was there. I waited 2 hours with an appointment and never got to car. Once I asked about it More

by NARCSWAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not see anyone above
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Sep 12, 2022 -

Mac Haik Ford Lincoln responded

Hi, we truly appreciate your honest feedback. If you'd be willing to provide more feedback, please reach out to Sivia Sasa at 512-930-6208 so we can assist you further.

September 02, 2022

I had an appointment and was there 1/2 hours before they said I wouldn't get the part until the end of the day. I rescheduled my appointment and I was told they would get me in and out in about 30 minutes. More

by ZINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2022 -

Mac Haik Ford Lincoln responded

Hi Zindy, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call Sivia Sasa 512-930-6208 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

September 02, 2022

Fast and friendly. JR took good care of me and my car expenses with a friendly face. More

by CARLOSMARROQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR
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Sep 12, 2022 -

Mac Haik Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 02, 2022

I'm always satisfied by the service and professionalism of the Mac Haik Quick Lane staff. They've taken care of my Fusion, F150, and Mustang. More

by Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hailey, Edwin Holmstrom
Report | Print
Sep 04, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 31, 2022

Ryan was was very proficient! Great experience! We would definitely do business with him again. More

by CWAGNER.FRANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burgener
Report | Print
Sep 04, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!

August 31, 2022

totally satisfied---never been anywhere else---thank you very much---will always bring my truck to Quicklane More

by KWCHAPMAN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Rosa
Report | Print
Sep 04, 2022 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

August 31, 2022

Brought Vehicle in for a recall and picked up. Received call from manager that they forgot to replace something to come in for fix and free tank of gas for trouble. Took off work early to bring ca More

by Karlreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor
Report | Print
August 29, 2022

Attentive and courteous reception. Service job finished as promised. Wallet left in car was untouched. More

by willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not catch the names of the two ladies.
Report | Print
Sep 01, 2022 -

Mac Haik Ford Lincoln responded

Hello Willy, we're happy you found our staff to be so supportive during your experience here at Mac Haik Ford. We hope to be of service to you again! Take care!

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