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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,421 Reviews

2,421 Reviews of Mac Haik Ford Lincoln - Service Center

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October 03, 2022

The service was swift and took care of the issue I was having with my F-150. More

by STERRIKER2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 08, 2022 -

Mac Haik Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 30, 2022

Robert Gonzalez defines how a service specialist should be. He remembered the reason I was there immediately (based on a conversation 2 months ago!) and took care of the issues right away. He is very pro More

by S.MUDHOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Oct 03, 2022 -

Mac Haik Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

September 28, 2022

Worst service. Arrogant managers. Destroys your car so they could get more business. Beware and inspect your car when you get it back before you take it home. More

by Texas Ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Holmstrom
Sep 30, 2022 -

Mac Haik Ford Lincoln responded

Hi Texas, thank you for sharing this recent experience with us. Please contact Sivia Sasa 512-930-6208 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

September 24, 2022

We have owned the car for 30 days and seen it 3 days! !! No communication with us as to what is happening, Mr Del La Fuente promised to call with updates daily. I have had one text. More

by John Stodghill
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan De La Fuente
Sep 27, 2022 -

Mac Haik Ford Lincoln responded

Hi John, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Mac Haik Ford. Please contact Sivia Sasa 512-930-6208 and we will do our best to make this better. We hope to hear from you soon.

September 21, 2022

Quick and fast service. The customer service was excellent along with the employee’s positive attitude! More

by TRAVISLAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 21, 2022

Had some parts delays on recall wiper replacement. Ryan handled very professionally and with a smile. Very happy with the experience. More

by jlsgdickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 25, 2022 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 21, 2022

Excellent customer service and communication. Polite positive and knowledgeable staff. Highly recommend this service department. More

by CHAD.LIESMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creighton Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Holmstrom
Sep 23, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Thanks again for the recommendation, and have an amazing day!

September 19, 2022

I will always choose Mac Haik over my more locally convenient locations due to their communication and service. They go above and beyond expectations each time. More

by LAURA.MANICCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR
Sep 21, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 17, 2022

Quick lane service was prompt and in better timing than last visit. friendly and service seems to be well done. BUT wheningothome the window sticker that was to advise for next service was not at all in li More

by GLORISKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember anyone's name
September 15, 2022

Great service with one unexpected issue that was promptly and efficiently solved. They even went a little above and beyond! More

by JENTRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 19, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Safe travels!

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