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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,219 Reviews

2,219 Reviews of Mac Haik Ford Lincoln - Service Center

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April 01, 2019

customer service was amazing! and I didn' ave to wait long Julie was the person that took care of me. She was amazing. very fast and friendly. I didnt have to wait long! it was awesome. More

by NANCYPEREZ636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie (customer service)
April 01, 2019

Service/State Inspection Arrived and was greeted right away. Dealer was busy but assured me they would get my work done promptly. They took care of my needs quickly, giving me More

by JCB882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fair lane employees
April 01, 2019

Superior Service by Dedicated Professionals Walked into the Quick Lane Service Center and was immediately greeted by "Omar". I briefly stated why I was there and he looked up my Lincoln records More

by PAMKCOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative "OMAR"
March 29, 2019

Service with a smile Julie kept me informed and my truck was ready when she said it would be. I appreciate everyone who made it happen More

by DPAVLISKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
March 27, 2019

Great service at Quick Lane! Been very happy using Quick Lane service. Manager was really great! Employees were helpful. Not very long of a wait, despite it being late in the af More

by BryanM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
March 27, 2019

Very professional Greeted promptly and and listened to my concerns and got in the shop right away. Before I knew the service was completed. Truly outstanding service More

by JOSBORN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zollie Keebler
March 27, 2019

Good service I didn't have an appt. just came because a service light came on and I thought I better see what that was about. It needed an oil change and I may be More

by JSCHIEFEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the mechanic's name...but a nice polite young man.
March 25, 2019

Service Quick, thorough, and efficient service department. Check in process took a short amount of time. Upon completion of the work service technician explai More

by SHAVELKA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick k. Service tech.
March 24, 2019

Great service as usual. Great service writer. Julie reviews record and recommends service required at the visit. Calls if additional items are discovered that require atte More

by KDEKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Nichols
March 24, 2019

Recall was done incorrectly the first time.got it right this time.still think for Recalls a vehicle should be allowed.i give a 2 because of 2nd time to get More

by SEBENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James in service
Mar 28, 2019 -

Mac Haik Ford Lincoln responded

We're sorry about your recent experience. We try our best to make sure vehicles are fixed right the first time and it seems like we missed the mark on your first visit. If you would like to discuss further, please give our Service Manager a call at 512-930-6255 (Edwin Holmstrom). Take care, Sivia Sasa, Internet Director

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