Mac Haik Ford Lincoln - Service Center

Excellent as always! I've been taking my Focus ST into Mac Haik for maintenance since the day I bought her (also purchased from Mac Haik). The wait is always awesome and e I've been taking my Focus ST into Mac Haik for maintenance since the day I bought her (also purchased from Mac Haik). The wait is always awesome and even if it's a little long the crew is very good about estimating wait times and even keeping you updated on progress until completion. The techs take really good care of the vehicles and are straight forward regarding any recommendations or issues they find. Customer for life! More

Quick Lane service Shay Piel, who assisted me went above his duty by getting my tires rotated that the tech forgot to do. Made sure my rear brakes were fine and did not Shay Piel, who assisted me went above his duty by getting my tires rotated that the tech forgot to do. Made sure my rear brakes were fine and did not have to change them. Made-up for what the tech did not do. More

Incredibly fast - even when they were swamped! My hubby took our 2013 Ford Flex in for scheduled maintenance on the first business day after a holiday weekend: Monday, July 8th. He got there early, My hubby took our 2013 Ford Flex in for scheduled maintenance on the first business day after a holiday weekend: Monday, July 8th. He got there early, without an appointment, just to drop off the vehicle. " The joint was really jumping," he said, as everyone in Georgetown had the same idea. There was a long wait for the shuttle under the circumstances. A friendly shuttle driver brought him home and we were prepared to be car-less for at least two days. But within a few hours we got that happy phone call, lower-than-expected pricing and another ride on the friendly shuttle. Same day service, even when utterly swamped. THat's what I truly call Quick Lane! Thank you, Mac Haik Ford Lincoln! More

Battery replacement, Recall on rear Toe Links Jason Norman is an excellent Service Writer. Jason always makes the Service experience as smooth as possible given the busy nature of the Mac Haik Ser Jason Norman is an excellent Service Writer. Jason always makes the Service experience as smooth as possible given the busy nature of the Mac Haik Service Department. More

quick lane great service not great by appointment I’ve used the service by appointment and the quick lane recently. I must say the quick lane service was far more superior in understanding the problem I’ve used the service by appointment and the quick lane recently. I must say the quick lane service was far more superior in understanding the problem, providing a real forecast and to provide with the final report. On the other hand, I have mixed feelings in this review, because in the previous month I had a service by appointment for the regular works and to fix the air conditioned, I never got a report to indicate the status of my car and I’m still waiting the call from the service guy to indicate me when they will complete the se second part of the AC. In this case may review is affected by the 2 recent experiences but If i had to review them separated, the service by appointment would get a lower score and the quick lane a higher. More

Friendly and informative The parking situation is horrible, ownership is not giving the service department enough room or effort, there is always parking available if someone The parking situation is horrible, ownership is not giving the service department enough room or effort, there is always parking available if someone wants to buy a car, but to service a car you have to drive around or even block in vehicles just to park, how much more efficient can the service department be if they didn’t have to wander all over trying to find the park a vehicle. Service employees are great as always, do them a favor and fix the parking lots! More

Great experience ar Mac Haik Ford] I have 4 cars and all are serviced at Mac Haik because they are honest and they fix things right the first time,junior, Lane, I have 4 cars and all are serviced at Mac Haik because they are honest and they fix things right the first time,junior, Lane, More

Bad communication and anything you do takes forever I have bought a lot of cars from Mac Haik because I have always enjoyed their salesmen and feel I get a pretty good deal. BUT EVERYTHING IN THIS DEALE I have bought a lot of cars from Mac Haik because I have always enjoyed their salesmen and feel I get a pretty good deal. BUT EVERYTHING IN THIS DEALERSHIP TAKES FOREVER. If youre buying, the process takes hours and hours. Even just a basic oil change took close to 5 hours. Someone here should speed the process up for ever single part of this entire dealership. Get people in and out, stop making them spend hours upon hours there to get anything done. Other than that they are pretty good and I will go back More

Quality Service Brought my truck in to have repairs/service completed. Trevor was exceptional in meeting my expectations. He was thorough in explaining what work was Brought my truck in to have repairs/service completed. Trevor was exceptional in meeting my expectations. He was thorough in explaining what work was to be completed and when. He also told me approximately what I was expecting to pay for those services. Everything was completed in the time expected and was within the estimated cost as well. I am most thoroughly pleased with my experience. More

USB Hub replacement Service Advisor Landon Parks replaced part himself to speed up this warranty covered item on my new F250. Great service! Request Landon to be you adv Service Advisor Landon Parks replaced part himself to speed up this warranty covered item on my new F250. Great service! Request Landon to be you advisor! More