Mac Haik Ford Lincoln - Service Center

Outstanding Service Jason Norman is truly an outstanding Service Advisor and individual. He kept me informed throughout the 3 weeks my vehicle was in the dealership eithe Jason Norman is truly an outstanding Service Advisor and individual. He kept me informed throughout the 3 weeks my vehicle was in the dealership either awaiting parts or having repairs completed. He arranged for me to have a courtesy vehicle during this time. Although I have had my car back for only 2 days it seems to be fine. I’m going to Oklahoma today and I feel confident in won’t have any problems. Jason is a very valuable asset to your dealership as well as a credit to himself! More

Very professional and efficient. Extremely please I brought my car in for recall work. The team completed the work prior to expected date. I have been very bbn pleased with the work from this service I brought my car in for recall work. The team completed the work prior to expected date. I have been very bbn pleased with the work from this service team. More

Great Experience! The service here was amazing! I’m glad to say that if I had a question about my vehicle, I would get a immediate response and detailed what what’s goi The service here was amazing! I’m glad to say that if I had a question about my vehicle, I would get a immediate response and detailed what what’s going on with my vehicle. I would definitely recommend going here and would most likely come back if I ever need. More

Jason was a great Help Jason with Service was excellent and answered all my questions. He went above and beyond in my opinion. He even went with me to the Truck Shop. I appr Jason with Service was excellent and answered all my questions. He went above and beyond in my opinion. He even went with me to the Truck Shop. I appreciate him and the services he has provided to me in the past. Excellent employee! More

Excellent Managment I took my vehicle for service but had lingering issues after the visit. I spoke to the service manager and on a return visit received excellent servic I took my vehicle for service but had lingering issues after the visit. I spoke to the service manager and on a return visit received excellent service and issues were fixed or a plan in place to fix them. More

Excellent Service Used the quick lane for oil change and vehicle checkup. Omar was very professional and provided top notch customer service. The service was complete Used the quick lane for oil change and vehicle checkup. Omar was very professional and provided top notch customer service. The service was completed in a timely manner and the service center atmosphere was comfortable and friendly. More

F150 was in 12 days for service work and 2 recalls. My F150 was in 12 days for service work for a leaking oil pan and 2 recalls. 12 days is way too long and 1 of the recalls was not even completed, as My F150 was in 12 days for service work for a leaking oil pan and 2 recalls. 12 days is way too long and 1 of the recalls was not even completed, as the Transmission show "was backed up". Truck was dropped off July 8th and picked up on July 19th. Truck was not even looked at until July 17th. What is the reasoning to SCHEDULE services if you are not able to work on truck for 9 more days? If a longer vehicle is not going to be provided, this timeline is not acceptable. Landon Parks the service advisor was professional and kept me in the loop, so that was appreciated. More

A+ Customer care The service is Top Notch, & the kind & friendly customer care as well. No need to go to any other Ford dealership in the area. Overall great experienc The service is Top Notch, & the kind & friendly customer care as well. No need to go to any other Ford dealership in the area. Overall great experience. More

Service for 2013 MKZ Service representative was very professional, courteous, and accommodating. He insured that I was made aware at every step of the process, and that I Service representative was very professional, courteous, and accommodating. He insured that I was made aware at every step of the process, and that I was knowledgeable of what was suggested and that I decided if I wanted it to be done. More

helpful and efficient New service advisor, very nice. He went the extra mile to take care of my car and get a loaner car for me to drive. New service advisor, very nice. He went the extra mile to take care of my car and get a loaner car for me to drive. More