Mac Haik Ford Lincoln - Service Center

Oil change! The staff was courteous and friendly. The oil change was done within a reasonable amount of time. I am still waiting for my invoice of services compl The staff was courteous and friendly. The oil change was done within a reasonable amount of time. I am still waiting for my invoice of services completed. More

Quick Lane Great prices, great service. Only thing I would change is add more lanes for oil changes if you're gonna call it quick lane. 3-4 hours for an oil chan Great prices, great service. Only thing I would change is add more lanes for oil changes if you're gonna call it quick lane. 3-4 hours for an oil change is not quick. Other than that, never had an issue. More

Service that doesn’t quit I’ve had a few issues with my vehicles and not all of them got fixed the first time. Mark Stepp has been friendly, informative, and always made sure I I’ve had a few issues with my vehicles and not all of them got fixed the first time. Mark Stepp has been friendly, informative, and always made sure I was taken care of. Charlie, the shop foreman has been great as well. The positive has been the service team has kept going until all of my issues were taken care of. It’s always a good feeling to know the dealer has your back and will make it right. This has not been my experience with other dealers and service teams, so nice work! I recommend that the technicians verify their work after completing repairs. This will save everyone some grief, time, money, etc. Regardless, the good outweighs the opportunities by a mile. Where do you think I will buy my next vehicle....?.....Mac Haik More

Collision Repair Unfortunately, we have had to use the body shop twice in the last few months. Both not due to our fault. Each time our vehicles came back perfect. Unfortunately, we have had to use the body shop twice in the last few months. Both not due to our fault. Each time our vehicles came back perfect. We are very picky when it comes to our vehicles. And Mac Haik Body Shop met our standards and above. We will always recommend others to seek them out before they think they need to go to a specific "body" shop. More

Quicklane experience Have been here 3 times. 1st when vehicle was new. Returned day of pickup because tires were underinflated. Got home to find all valve stem caps had be Have been here 3 times. 1st when vehicle was new. Returned day of pickup because tires were underinflated. Got home to find all valve stem caps had been removed and not put back. 2nd time for initial oil change done on a Monday or Tuesday. Drove home, 5 to 7 miles and parked it. Checked it Saturday, oil was black as night and oil filter was leaking (F350 with Diesel engine). Took it back they redid oil change and again replaced the filter. Oil was clear for next 250 miles. 3rd time for oil change and tire rotation. Again had to return. Tires rotated and properly inflated (front 65 psi rear 80 psi) but pressure monitor not reprogrammed. Service advisors are respectful, friendly, and easy to work with but quality of work on my vehicle has been seriously lacking. More

Charles the advisor. Charles was awesome from the moment I arrived till I departed. He kept me informed of the problem with my vehicle and it’s repairs. Thank you sir’ Fiv Charles was awesome from the moment I arrived till I departed. He kept me informed of the problem with my vehicle and it’s repairs. Thank you sir’ Five star for Charles. More

2013 Lincoln Navigator Service advisor omar as always did a great job taking care of my Navigator from scheduling to get it back to me it did got little stressful but he han Service advisor omar as always did a great job taking care of my Navigator from scheduling to get it back to me it did got little stressful but he handled it pretty good. More

Great room, great price and professional and helpful staff! I have taken my car in several times to Mac Haik Ford Lincoln. Omar Gomez has helped me on several occasions. Also Shay Piel has assisted on several I have taken my car in several times to Mac Haik Ford Lincoln. Omar Gomez has helped me on several occasions. Also Shay Piel has assisted on several occasions as well. They are both customer focused, knowledgeable and very helpful. The communication skills of both men are outstanding and I truly appreciate their attention to detail and getting the job done right! Thanks! Chuck Clayton More

Transmission repair excellence The team at Mac haik did a great job fixing my transmission. The communication by Mark step was excellent and I even enjoyed driving the brand new F1 The team at Mac haik did a great job fixing my transmission. The communication by Mark step was excellent and I even enjoyed driving the brand new F150 while the repairs were being done. More

Oil Change Mark was awesome. The job was well done and on time. A couple items were identified we need to correct at our next appointment. And the car was w Mark was awesome. The job was well done and on time. A couple items were identified we need to correct at our next appointment. And the car was washed! More