Mac Haik Ford Lincoln - Service Center

Lincoln MKS service I called and Jason in service booked our appointment to service and repair a few other issues, which he did in a very responsible amount of time ... I called and Jason in service booked our appointment to service and repair a few other issues, which he did in a very responsible amount of time ... More

Great Service Mark Step took excellent car of me. The errors were tough to troubleshoot and Mark kept me updated on progress. Dealership also supplied me with a loa Mark Step took excellent car of me. The errors were tough to troubleshoot and Mark kept me updated on progress. Dealership also supplied me with a loaner truck. Wasn’t a F250 but helped out quite a bit! Alignment on front end was absolutely perfect. I cannot stand when the steering wheel is off to one side. Tech did excellent job. Mark also updated me on a steering issue and fix. More

Mak Haik Ford Service We have purchased four new Ford trucks from this dealership and have worked with Jason Norman as our service support person for ten years now. Excel We have purchased four new Ford trucks from this dealership and have worked with Jason Norman as our service support person for ten years now. Excellent communication and service, and I highly recommend seeking him out. The service manager Edwin Holmstrom has bent over backwards for us over the years and has made himself available and known to our family. Thank You both for taking care of our needs. We will continue using Mak Haik to service our vehicles. More

New Key and the Works I’ve always had excellent service there. The key works great, now my wife doesn’t have to ask for mine anymore, unless she looses it again I’ve always had excellent service there. The key works great, now my wife doesn’t have to ask for mine anymore, unless she looses it again More

My first visit to Mac Haik Ford Our service advisor Robert Gonzalez was very helpful and knowledgeable about his job and took care of our vehicle issue way ahead of the estimated tim Our service advisor Robert Gonzalez was very helpful and knowledgeable about his job and took care of our vehicle issue way ahead of the estimated time to have it finished. More

knowledgeable and responsive The agent was knowledgeable and responsive. She kept me up to date with status and gave me information on how to resolve any issues. I was surprised The agent was knowledgeable and responsive. She kept me up to date with status and gave me information on how to resolve any issues. I was surprised at how long it took to do an oil change when they did not rotate my tires More

Very expensive key When I bought my used Expedition here less than 2 months ago, I was only given 1 key. I had to get a 2nd key done and it cost over $200. If you buy When I bought my used Expedition here less than 2 months ago, I was only given 1 key. I had to get a 2nd key done and it cost over $200. If you buy a used car here, insist on a 2nd key as part of the sale. More

Inefficient Appointments I wanted to bundle a few things to be taken care of on my first service appointment for my F-250. It turned into three and issues are minor but still I wanted to bundle a few things to be taken care of on my first service appointment for my F-250. It turned into three and issues are minor but still not resolved with no confirmation of future appointments to address the known issues. More

Great Advisors Great customer service. Had to use my aftermarket warranty amd everything went smoothly, and the work was completed in a timely manner. Vehicle was fi Great customer service. Had to use my aftermarket warranty amd everything went smoothly, and the work was completed in a timely manner. Vehicle was fixed correctly the first time! More

Great Everything went great as usual length of service was timely everyone that I dealt with was professional and polite overall experience was top notch th Everything went great as usual length of service was timely everyone that I dealt with was professional and polite overall experience was top notch that's why I keep coming back great job guys More