Mac Haik Ford Lincoln - Service Center

Here goes. The service in the Quick Lube was fine but my experience with attempting to make an appointment in the regular service lane was bad. I called and got voice mail, which is fine, left a very deta experience with attempting to make an appointment in the regular service lane was bad. I called and got voice mail, which is fine, left a very detailed message including leaving my name and number twice and never received the promised return phone call. There is absolutely no point in leaving a message if it won't be returned. More

Great and fast yeah yesh yeah no more than a few minutes ago I was in the morning when you were working with me b ago I was in the morning when you were working with me b More

out standing The lady that handled my request for service was just outstanding in the Fast Lane. She was very professional. She called me back on all matters. The lady that handled my request for service was just outstanding in the Fast Lane. She was very professional. She called me back on all matters. More

Daniel Moura always takes great care of me .when I bring my vehicle in for work. Got an appointment very quickly and the work was completed on time with no delays. .when I bring my vehicle in for work. Got an appointment very quickly and the work was completed on time with no delays. More

The Service engine light was activated the previous weekend and took it in to the Quick Lane for service. Shay Piel was extremely helpful and kept me updated on the status of my vehicle! weekend and took it in to the Quick Lane for service. Shay Piel was extremely helpful and kept me updated on the status of my vehicle! More

Proximity sensors going off when no vehicles were around Brought my Explorer in because my proximity sensor was going off when no vehicles were around, The service department kept up to date and communicatin Brought my Explorer in because my proximity sensor was going off when no vehicles were around, The service department kept up to date and communicating the status of the vehicle every step of the way. Very impressed with the service department and the communication and highly recommend this department to any Ford owners for service. More

The service is excellent as usual. Daniel in truck service is always awesome. However, my big complaint is time!! I was there few minutes after 8 for oil change, tire rotation what ever else that part service is always awesome. However, my big complaint is time!! I was there few minutes after 8 for oil change, tire rotation what ever else that particular service includes and it was after 1030 before it was done!!That seems a lot crazy to me!! These guys are supposed to be professionals and better than the little quick shops but 2 1/2 to 3 hrs More

Worked to get my car in and out as quickly as possible. Friendly staff and great service. They keep my car running like new! Extended service plan has already paid for itself. Friendly staff and great service. They keep my car running like new! Extended service plan has already paid for itself. More

Car trouble is the pits. But, when the service people are so nice.. it really helps! Thanks to service advisor Val .. and shuttle driver David! Go Ford! so nice.. it really helps! Thanks to service advisor Val .. and shuttle driver David! Go Ford! More

I cannot believe that this dealership is still in business! I bought a 2012 Ford Expedition El from Mac Haik Ford and since it was used and had a rebuilt engine since the original one was blown so they talked m I bought a 2012 Ford Expedition El from Mac Haik Ford and since it was used and had a rebuilt engine since the original one was blown so they talked me into buying a $3,500 basic warranty to cover the engine and transmission. Went the engine started to barely run, I took it back to them on January 14th 2020. I must have been on the phone with their Service Manager, Ford Customer Service Center and all the way up to Ford's Extended Warranty Customer Service Center for over an entire MONTH and all of these centers REFUSED to cover 1 penny of the repair costs even though the problem was a faulty ignition module that caused FOUR engine coils to fail. I couldn't believe it and had to pay the full repair bill and they kept every cent of my $3,500!!! Moreover, my truck was not fixed until February 14th 2020 one full month after I sent it there. The absolutely worst treatment I have ever had ANYWHERE!!! More