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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,430 Reviews

2,430 Reviews of Mac Haik Ford Lincoln - Service Center

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November 12, 2021

Service done was great, except that I dropped off my vehicle for an oil change at 8:30am, but it wasn't ready until 3:15pm. I think that's way too long for an oil change. More

by ARTCAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 16, 2021 -

Mac Haik Ford Lincoln responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Duane Harris at 512-930-8301 so we can work towards a resolution. We look forward to hearing from you. Take care!

November 12, 2021

Service was completed to my satisfaction and in a timely manner. Thanks again Ryan for all your help see you next time. More

by LCUCOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burgener
Nov 14, 2021 -

Mac Haik Ford Lincoln responded

Hi Lcucolo, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

November 12, 2021

Everything went well and everyone was nice helpful and professional, a great experience was had More

by greggb40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie, Jason Norman
Nov 14, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 11, 2021

My service manager was awesome, Dan Nichols, but the mechanics are awful as I had to bring my truck back 3 times and they literally did not put the bolts back on my heat shield to my engine..I notice it More

by SKELLEYGL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Nichols
Nov 30, 2021 -

Mac Haik Ford Lincoln responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Duane Harris at 512-930-8301 so we can work towards a resolution. We look forward to hearing from you. Take care!

November 11, 2021

As always, I get great service form this dealership at the Fast Lane, everyone there is quick, friendly and informative. Kudos to the place and the people there!! More

by BSTEINER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Nov 14, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

November 11, 2021

Quick lane staff was very good…that said, I visited the parts department and the collective attitude was not consumer friendly More

by MARK@DAVISWEHRLELLC.COM
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Nov 16, 2021 -

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact Duane Harris at 512-930-8301 so we can work towards a resolution. We look forward to hearing from you. Take care!

November 10, 2021

Daniel was my customer service ford technician and he was great throughout the entire process. He kept me very informed throughout the process of what anything would cost and what they would be doing before More

by HUNTER9631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
Nov 13, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 09, 2021

Always a great experience when I visit Mac Haik Ford Lincoln for Service. I went to the Quick Lube for battery replacement for my Lincoln. I was quickly greeted by my regular service advisor Jason. I More

by DRQUINN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Nov 09, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

November 09, 2021

First visit, switching from different dealership. Dropped off for next day pickup. Sophie communicated well and kept me in the loop. The work seems good. Great experience. More

by KG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sophie
Nov 13, 2021 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2021

Daniel is a top professional and amazing. Kept me posted every step of the way and gave me information for planning services for the future. So grateful my visit went so smoothly. Thank you so much! More

by MCKENZIE5016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 07, 2021 -

Mac Haik Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

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