Mac Haik Ford Lincoln

Excellent service and help Julie Nichols was my service advisor. She is the bees knees. Kept me informed all through the process of my service. Have never had a better experienc Julie Nichols was my service advisor. She is the bees knees. Kept me informed all through the process of my service. Have never had a better experience. Good system. Great job! More

Excellent Service Took my wife's 2019 MKC for Premium Maintenance Service. Julie Nichols took excellent care of us. We will continue to use Mac Haik Lincoln. Everyt Took my wife's 2019 MKC for Premium Maintenance Service. Julie Nichols took excellent care of us. We will continue to use Mac Haik Lincoln. Everything was as expected. More

Great experience with Kevin Long - not pushy, fair price Kevin Long did a great job showing the car we wanted, he did not try to upsell or try to sell services we don't need. The price negotiation was quick Kevin Long did a great job showing the car we wanted, he did not try to upsell or try to sell services we don't need. The price negotiation was quick and fair. Took his time explaining the details about the car, helping me set-up with FordPass app and pairing my phone. The paperwork took a bit long due to backlog in the finance department. More

A Great Buying Experience I was purchasing a vehicle for my daughter-in-law and my grandkids. Jesse is very honest, friendly and knowledgeable. He was very helpful when I first I was purchasing a vehicle for my daughter-in-law and my grandkids. Jesse is very honest, friendly and knowledgeable. He was very helpful when I first spoke with him on the phone. Transaction was extremely fast and took less than an hour. The price was amazing. Well worth the 45 min drive from Fort Hood. I highly recommend this dealership. When you call or go there, ask for JESSE! More

Mark Stepp was 100% customer service. He worked to get me in at a convenient time for me, and helped me by locking my vehicle up in a secure place when I could not return that afternoon to He worked to get me in at a convenient time for me, and helped me by locking my vehicle up in a secure place when I could not return that afternoon to pick up my vehicle. More

Great customer service, no pushy sales people and fair price I was dreading the thought of purchasing a new vehicle and dealing with pushy sales people trying to convince me to buy something I didn't want. I tol I was dreading the thought of purchasing a new vehicle and dealing with pushy sales people trying to convince me to buy something I didn't want. I told Shaun exactly what we wanted and that's exactly what he showed us. He offered us options but didn't push us to buy anything more than we wanted. The whole process was quick and painless from getting the car detailed to the finance paperwork. We will be back the next time we have to buy another vehicle! More

Great Customer Service They stay super busy here, so expect to wait, but they're really good at communicating what they are doing and what it will cost, and asking before ad They stay super busy here, so expect to wait, but they're really good at communicating what they are doing and what it will cost, and asking before adding anything on. Everyone is super friendly, and I never felt any pressure. I also appreciated that I was treated with respect, and they answered my questions without being condescending. More

Mac Haik service center excellence! I am very happy with Mac Haik’s vehicle service center! Never had a bad experience when going there for my vehicle service needs. It starts with the g I am very happy with Mac Haik’s vehicle service center! Never had a bad experience when going there for my vehicle service needs. It starts with the great customer service team ready to greet me as I drive up, gather information and begin the diagnostic process. Thank you. Over the years I have built a relationship and trust with one service advisor in particular, Jason Norman. It is nice to know he will be there for me when needed. All I have to do is call make an appointment (recommended) or show up occasionally, give him my keys, chat for 5 min, head off to work and know my vehicle will be returned fixed! Thank you Jason. As for the mechanics behind the scenes...great work as well. They are very professional, care about their work and never return my vehicle covered in greasy fingerprints! Thank you all! More

Good quality reliable and friendly I’ve been going to Mac Gail ford Georgetown for 11 years. The service has never failed me Julie has treated myself & my family very well. I have never I’ve been going to Mac Gail ford Georgetown for 11 years. The service has never failed me Julie has treated myself & my family very well. I have never / ever had to take any of my vehicles back due to bad service. They perform the job right the first time. More

Very Happy Salesman deserves 5 stars, easy to talk to and do business with. Would like to thank the entire sales team for taking care of me. The only reason I po Salesman deserves 5 stars, easy to talk to and do business with. Would like to thank the entire sales team for taking care of me. The only reason I posted 4 instead of 5 stars is it took longer than expected for the detail shop to prep my vehicle. More