Mac Haik Ford Lincoln

Great service Mr. Robert Gonzalez! Robert was very professional and understanding on vehicle issues, really do appreciate that you went the extra mile to take care of my car issues and Robert was very professional and understanding on vehicle issues, really do appreciate that you went the extra mile to take care of my car issues and explaining what needed to be done and why. Got my car back running good as new and looks great with my new tint. Thank ya so much sir! More

Headlights and level Jared did a nice job of explaining what he was getting the installer to do. Work was done on time and with excellent quality. I will come back for my Jared did a nice job of explaining what he was getting the installer to do. Work was done on time and with excellent quality. I will come back for my next round of accessory updates. More

Service Center Experence I decided to take out an extended warranty on my 2018 Ford Explorer Platinum. I walked into Julie Nichols office at the service center, and she made m I decided to take out an extended warranty on my 2018 Ford Explorer Platinum. I walked into Julie Nichols office at the service center, and she made my experience a delightful one. I would recommend Mac Haik Ford service center to anyone. More

Amazing Staff! The staff was extremely friendly and helpful. My purchase went very smoothly and I never felt pressured to purchase anything I wasn't interested in. T The staff was extremely friendly and helpful. My purchase went very smoothly and I never felt pressured to purchase anything I wasn't interested in. They were very up front with everything and I felt well informed. More

Salesman great Kenny was fantastic to work with. I appreciated his patience and attentiveness. It was especially nice that he was not pushy or aggressive at all. Kenny was fantastic to work with. I appreciated his patience and attentiveness. It was especially nice that he was not pushy or aggressive at all. More

Disappointed I was shown the wrong price on the website I saw the price for a mustang gt at 32,481 on the website and when I came in I learned that someone had incorrectly priced the vehicles on the website I saw the price for a mustang gt at 32,481 on the website and when I came in I learned that someone had incorrectly priced the vehicles on the website and I was told that the actual price was 2 or 3 thousand more. The only reason why I had a good experience there was because of Art in internet sales. Extremely helpful and understanding. Very disappointed on whoever is in charge of internet pricing. More

Friendly Service Advisors - sub par service Being a fan of the dealership, I really wanted to like the service department. Unfortunately I came away feeling that they were just inept. I had o Being a fan of the dealership, I really wanted to like the service department. Unfortunately I came away feeling that they were just inept. I had originally called in to make an appointment for three things 1) Oil Change 2) Check Engine Light 3) enable a gauge for DPF % gauge on a 2018 F250. I was told that it may be 1-2 days for them to diagnose the Check Engine Light, but everything else was fine. After calling in at the end of the first day, I was extremely disappointed to hear that my truck had not even been touched - Keep in mind my appointment was for 7am that day. The second day they diagnosed the Check engine light (I had basically already told them the issues they just confirmed it was a REGEN issue) but offered no explanation as to why it was occurring. They also could not figure out how to enable the DPF gauge - also keep in mind this is a pretty common request on a diesel truck. I purchased an OBD scanner and enabled it myself with FORSCAN. As I said at the top of this review, I do really like the dealership. Hopefully someone that has the ability to make changes reads and acts on this review - incredibly disappointing experience More

Great service, unfortunate experience Through no fault of the dealership, the power went on on the Saturday afternoon. I drove 45 mins to this dealership because they offered the best pri Through no fault of the dealership, the power went on on the Saturday afternoon. I drove 45 mins to this dealership because they offered the best prices and deals around. This unfortunately meant I had to go home without my new ride and had to drive back on Monday afternoon to finish the paperwork. Like I said, NO FAULT to the dealership, just an unfortunate situation for everyone. Great deal on the new ride, but tried to lowball my trade-in initially. Maybe use KBB value as baseline like most other dealerships in the Centex area instead of your own internal program. Ended up getting about 3K less than the KBB value for "poor" condition although my vehicle was in good to very good condition, but it was enough to make the deal and get the price to where I needed it. Overall, I would buy my next vehicle here, and would refer to friends. You just need to know the value of your trade and not accept the first offer. Jeff in finance got me a xxxx of a deal on the extended service plan, which was over 1K less than the initial offer I received on the floor and allowed me to pull the trigger on it. A More

Very great experience! I couldn't of been any happier with the service I received. Greg Davis was very helpful and patient with me. He is a rock star!! Thank you! Also Dillo I couldn't of been any happier with the service I received. Greg Davis was very helpful and patient with me. He is a rock star!! Thank you! Also Dillon was very friendly and helpful. Over all everyone at the dealership was very friendly!! More

New Car Purchase Your salesman Daniel Leisy went above and beyond in getting us into our new Ford Explorer and explaining all the details concern the operation of the Your salesman Daniel Leisy went above and beyond in getting us into our new Ford Explorer and explaining all the details concern the operation of the vehicle. Thank You Daniel. More