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Mac Haik Ford Jackson
Jackson, MS
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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674 Reviews of Mac Haik Ford Jackson
June 07, 2023
SERVICE ADVISOR PHEANELE HAMM-BROWN GOT ME IN WITHOUT AND APPOINTMENT. SERVICE WAS FAST AND HE ADVISED ME OF JOB COMPLETION. PROVIDED ANSWER TO A PREVIOUS CODE. APPOINTMENT. SERVICE WAS FAST AND HE ADVISED ME OF JOB COMPLETION. PROVIDED ANSWER TO A PREVIOUS CODE. More
by WILLIAM WELLS
Employees Worked With
PHEANELE HAMM-BROWN
June 06, 2023
Good service and friendly staff. Waiting area comfortable and convenient. Wait time is unacceptable though. Thanks Waiting area comfortable and convenient. Wait time is unacceptable though. Thanks More
by Mail4ssims
Employees Worked With
BRUCE GOODLET, DANA BULMAN, TREY DECALL, HEATH MANNING
June 02, 2023
Had climate control panel installed for rear passengers. also oil change and tire rotation. Scheduled with Jon. dropped my explorer off and was given ride to my office. Work was done in just a short time also oil change and tire rotation. Scheduled with Jon. dropped my explorer off and was given ride to my office. Work was done in just a short time and driver picked me up at my office for return to dealership. Great service! More
by kjsides2
Employees Worked With
Jon Courtney
May 31, 2023
I bought my truck in because I had a flat rear back tire that had to be replaced and I had to purchase a new tire, I was at the shop for 4 hours after they told me I needed my rear brake pads replaced and I that had to be replaced and I had to purchase a new tire, I was at the shop for 4 hours after they told me I needed my rear brake pads replaced and I had that done also, they did a excellent job just a long wait. More
by JCW39110
Employees Worked With
BRUCE GOODLET, HEATH MANNING
May 22, 2023
Made appointment for front end check. Dropped it off with Jon. Was given ride home, Jon kept me informed about what was needed. Jon send car to pick me up and Jon explain what had been ac Dropped it off with Jon. Was given ride home, Jon kept me informed about what was needed. Jon send car to pick me up and Jon explain what had been accomplished to fix my problem. Service was excellent, Jon is a valuable asset to the Mac Haik organization‼️ More
by lnthompson1
Employees Worked With
Jon
May 18, 2023
2 weeks ago went in for simple oil change. Horrible experience. 3 hour wait. They never got to my car. Received a call from Lucinda Murphy apologizing and explaining what happened. She ta Horrible experience. 3 hour wait. They never got to my car. Received a call from Lucinda Murphy apologizing and explaining what happened. She talked me back in. I went back in today--reluctantly. MacHaik has Lucinda to thank for keeping my business with them and likely a candidate for my next vehicle when I am again in the market. Lucinda Murphy is worth every penny she is paid and much more. I might add that my service today was exceptional. More
by mfbuchanan
Employees Worked With
Lucinda Murphy, DANA BULMAN
May 15, 2023
Amazing customer service, very fast check in- and check out. Made sure they reminded me for my next visit and let me know what they did on my vehicle. out. Made sure they reminded me for my next visit and let me know what they did on my vehicle. More
by Mr. Williams
Employees Worked With
DANA BULMAN
