Mac Haik Ford Desoto

good service I always recommend the service center Even though I own a Chevrolet I brought my car here for service. I was told it was a 2 hour wait it turn out to be only 1 hour. Even though I own a Chevrolet I brought my car here for service. I was told it was a 2 hour wait it turn out to be only 1 hour. More

Broke truck Took truck in on Thur and was told it would be a couple of days. Very happy to get it back the next day. My truck is a 2012 and very well kept. Once h Took truck in on Thur and was told it would be a couple of days. Very happy to get it back the next day. My truck is a 2012 and very well kept. Once home I found several black marks on my seat and cuts in my dash needless to say I was not happy. More

Worst service experience I ever had The whole experience felt shady. There is a charge on my bill that says they machined my rotors, but I was sold new rotets. When I asked about it the The whole experience felt shady. There is a charge on my bill that says they machined my rotors, but I was sold new rotets. When I asked about it the guy said that’s the way the computer writes it. I didn’t know computers could write. Long story short I went in for a $500 tune up and it turned into $1500 tune up brake job bearing job because after tune up it made strange noise that it didn’t make before I took it to them. I guess someone had to pay for their toys and I don’t mean me. More

No customer service skills Everytime I take my car to them 3 more things end up wrong with it, they never have a loaner to provide, and unlike every other dealership they don't Everytime I take my car to them 3 more things end up wrong with it, they never have a loaner to provide, and unlike every other dealership they don't even rinse your car off before returning it. Matter of fact my car looked as if they sat it under a tree with all the windows down. Long story short I will not be upgrading my car with them and even if (which I would like) I upgrade to a new Ford it will be at a different location. More

Great customer service This is for the QuickLane services I received. I went in to have my vehicle state inspection done on a Saturday morning and was informed that it would This is for the QuickLane services I received. I went in to have my vehicle state inspection done on a Saturday morning and was informed that it would be a 2 hour wait time. I said that is far to long for a 10 to 15 minute service. But 1 of the service guy pulled me aside and told me when I could come in with no wait time. It paid off perfectly 10 minutes tops. Thanks. But on a different note I was called about the service I received that day alswell and I ask the rep over the phone about the current recalls on my vehicle and the rep pulled up my recalls on the vehicle but told me to wait until I received a letter in the mail to schedule? The vin # already stated what the recall was. That took a star away from the other guy. FYI I still have received the letter but yall are aware of the recall. Go figure More

Great service The team had great knowledge of the vehicles and they were willing help us get the best possible deal with our trade in. Thank you. The team had great knowledge of the vehicles and they were willing help us get the best possible deal with our trade in. Thank you. More

Best Ever It is a very friendly dealership. This is the second car I have bought from Mac Haik.I will take my car there for all my service on it. It is a very friendly dealership. This is the second car I have bought from Mac Haik.I will take my car there for all my service on it. More

'Fixed' the wrong part and wouldn't fix the right one Took my truck in to get the canister purge valve that was the error. Turns out it was the canister solenoid which gives the same error but was visib Took my truck in to get the canister purge valve that was the error. Turns out it was the canister solenoid which gives the same error but was visibly damaged. I thought that was the part they fixed it was not turns out they didn't look at the damaged part charged me $600 to fix a part I doubt was even broke then wanted to charge me another $600 to fix the actual broken part. I get that they are in the business of making money but I pay a lot of money for my truck and they should work with a person when they didn't fix what I paid them to fix. I'm getting the part and doing it myself which is what I should have done. Plus the part I can get for $130 cheaper. More

Brenda was the best salesperson I have ever dealt with while buying an automobile. I will come back as long as I get to deal with Ms. Brenda..... was the best salesperson I have ever dealt with while buying an automobile. I will come back as long as I get to deal with Ms. Brenda..... More

Great service All helpful great service great sales looking to trade in maybe for the edge not sure. At this time what we are going to do All helpful great service great sales looking to trade in maybe for the edge not sure. At this time what we are going to do More