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Mac Haik Chrysler Dodge Jeep Temple

Temple, TX

Overview
Reviews
4.5
1,097 Reviews
Call Dealership (254) 773-4556
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3207 South General Bruce Drive

Temple, TX

76504

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Showing 1,097 reviews

November 24, 2023

MAC HAIK DCJR has always been a good dealer to do business with! Customer Service is great. Thank you for your business ! More

by jtooke45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lang, Jason Scott, Todd Bunnell, Jessica Simental, Olin Christian, Draper Dews, Joe Lopez, CHANCE SNOOK, Patrick Thomas, Stan Hill
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Nov 24, 2023 -

Mac Haik Chrysler Dodge Jeep Temple responded

You are terrific! Thanks for doing a review for me and us here at Mac Haik in Temple. It's a pleasure helping you out here on the Sales and the Service side. I always like talking with you when you come into the dealership. You know you can always find me here at the dealership and ask me any question. I want to help you out, no matter what the question is! I will see you again soon! Thanks! Chance Snook, Sales Manager, Mac Haik DCJR Temple, Tx

November 24, 2023

Was taken care of in a timely manner He was kind and was able to get me in and out fast More

by tiffanyrfisher
Recommend Dealer
Yes
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November 23, 2023

This dealership consistently misdiagnosed my vehicles issue’s. They were dismissive of my concerns, lied about conducting diagnosis procedures, while consistently trying to push me in the direction of an More

by yasin2456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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November 23, 2023

We were promised the vehicle on Saturday. We did not get it until 10 o 5:00 on Tuesday. We have bought over 10 vehicles from your franchise and are pleased with your sales department. Howe More

by G.jmclean
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olin Christian, CHANCE SNOOK
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Nov 24, 2023 -

Mac Haik Chrysler Dodge Jeep Temple responded

Thanks for your review! I know sometimes it takes longer in service then what is originally quoted. I know some other issues appear after other things get repaired. I know sometimes parts get on backorder, or sometimes the parts are wrong and we have to reorder the correct ones. I know your truck took longer than expected and I know you know we don't intentionally do things to make our customers upset. You know me and you know Olin here. If there is anything we can do to make things good, you can call us. Olin and myself will be on top of things! We know your whole family, and we will always be willing to help you all out when we can. Take care! Chance Snook

Nov 24, 2023 -

G.jmclean responded

Chance, We sincerely hope the review of your service department did not reflect on you or Olin. We will continue to buy vehicles from you. We know you both did everything you could to help us out and worked diligently with your service department. I understand things happen, but Temple Mac Haik Service always has an excuse. I am sure it makes your guys job even harder. We appreciate you and Olin and your hard work . Thank you and I hope you have a great holiday season. Greg and Jackie McLean

November 22, 2023

Greatest job ever and appreciate his service and his professionalism and dedication to serving people well More

by leelee.escamilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Morgan
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November 22, 2023

Great service That's it that's all have a great day Happy Holidays Kaleb is the best More

by SUBERGIRL85
Recommend Dealer
Yes
Employees Worked With
Kaleb Morgan, Kaleb Morgan
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November 21, 2023

Mac Haik has been a very good dealership for service. Kaleb is always very responsive and gets us taken care of quickly. More

by david.feldner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Morgan
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November 21, 2023

No complaints. Very polite. Waiting areas were clean and not crowded. Would recommend this dealer to others. More

by gwalkup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Dominic Cavazos
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November 21, 2023

Professional, reception , nice lobby, completed work timely and vehicle was not dirty from tech work More

by fordpestterminator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Dominic Cavazos
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November 21, 2023

Service is okay, seems to move slower than the number of customers waiting. Also, high diagnostic fees. More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Morgan
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