Mac Haik Chrysler Dodge Jeep Temple
Temple, TX
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Technician confirms that he feels something wrong with my truck. Then tells me they can’t figure it out, that it might be my oversized tires. This isn’t first Ram I’ve had oversized tires on. It feels like a truck. Then tells me they can’t figure it out, that it might be my oversized tires. This isn’t first Ram I’ve had oversized tires on. It feels like a drive shaft issue, seems like the technician and advisor were to lazy to figure out the issue. My once smooth driving truck now feels terrible because they can’t figure out what the issue is. It was driving perfectly fine (with the tires that have been on it since I bought it) for 15k miles. Now all of a sudden I have a clunk feeling in my floor bored when I stop and take off. If the technician wouldn’t have confirmed the issue and then gave me the whole “nothing is wrong with it” speech I probably wouldn’t be so mad. How bout if you feel something wrong and you can’t figure it out, keep looking to you find out what the xxxx changed. I sell for another local dealership in town and I will do my best to make sure nobody uses this Ram dealership if they are looking for a new truck. Terrible service! More
Great service and prices. I took my truck in to get the oil changed. I took advantage of the happy hour special 1pm-5pm. Got my oil changed/tire rotation and truck washed. I took my truck in to get the oil changed. I took advantage of the happy hour special 1pm-5pm. Got my oil changed/tire rotation and truck washed. More
I have dealt with the. People for the last 12 years, I would not think about going somewhere else. I have never felt that they try to get over on me. People for the last 12 years, I would not think about going somewhere else. I have never felt that they try to get over on me. More
As always a great job alongside honesty work- brought in a clean car and got back a clean car - did everything we ask and got it back in a timely manner Juan and Mr Morgan is a great team a clean car and got back a clean car - did everything we ask and got it back in a timely manner Juan and Mr Morgan is a great team More
The service department at Mac Haik was very thorough with the repair of my vehicle. They made sure that everything within their control was inspected and addressed. My Ram is back to where it should be. My s the repair of my vehicle. They made sure that everything within their control was inspected and addressed. My Ram is back to where it should be. My service advisor was informative and attentive to my concerns. More
I was was driving from out of town when my wrangler threw a code. Ended up needing an oil pump. The service department at this dealership went above and beyond helping me. They were able to diagnose the p a code. Ended up needing an oil pump. The service department at this dealership went above and beyond helping me. They were able to diagnose the problem, fix it in whatever way necessary and keep me safe on my 5 hour drive home. While I waited they were concerned about me having something for lunch and even offered a car with recommendations of a local pizza place which was fantastic and very nice shopping area to pass the time. The whole department stepped up to get me on my way which would have proven to be very dangerous for a single lady traveling alone. They all made me feel like it was not an imposition when I know it most certainly was. Even washed all the bugs off so I would have a safe and very clean ride again! I am so appreciative of them and even a follow up text the next day checking to see that I made it safely home and if everything was running smoothly, which it was. Also offering if I ever needed help in the future they would be glad to if I was ever in the area again. Because of this excellent service and making the best experience out of a bad situation I will definitely give them consideration in purchasing my next jeep even if they are 5 hours away in another state. They are the shining example of excellent customer service. More