Mac Haik Chrysler Dodge Jeep Temple
Temple, TX
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I go there regularly for oil changes. I always get in and out in an appropriate amount of time for the size business it is. They don’t try to upcharge me for things I don’t need. I always get in and out in an appropriate amount of time for the size business it is. They don’t try to upcharge me for things I don’t need. More
A great dealership. Very helpful and courteous All experience with their job and knowledge. Very friendly. Very helpful and courteous All experience with their job and knowledge. Very friendly. More
Kaleb did a great job of taking care of me and my truck. For the service department, it took 3 hours to do a 15 minute oil change. Looking at that long service time, I will take my money and time some For the service department, it took 3 hours to do a 15 minute oil change. Looking at that long service time, I will take my money and time somewhere else More
Excellent service. They went above and beyond and I was very impressed. I have not ever had a problem with them and I have been going there for 15 plus years They went above and beyond and I was very impressed. I have not ever had a problem with them and I have been going there for 15 plus years More
The service team at Mac Haik Chrysler is competent, professional, friendly, and really good at what they do. professional, friendly, and really good at what they do. More
Sales Dept great! Sales were told about vibration at 70mph. I told them I would wait for my first service. Nothing good to say about service dept. they were told abou Sales were told about vibration at 70mph. I told them I would wait for my first service. Nothing good to say about service dept. they were told about the shimmy, 5+hrs for and did not balance tires. I had to take it back the next day for another 5 hrs and was charged for this. I questioned this and was told all they do is oil change and tire rotation. THIS IS NOT SERVICE MAINTENANCE!!! All maintenance recommended by manufacture should be done. Rotation of tires that are not balanced is ineffective and may result in further damage to vehicle, accidents, or even death. I asked for a refund on the service plan and was told to go main building. Then was sent back to service dept who then said they could not do anything because the manager was not there. I still have not been contacted. I was also told that there is a recall on the clutch. I was told parts were not available when I asked for an appointment. No indication that when the parts would be in or that I would be notified. Service: begins before and continues during and after the service has been performed. I am very disappointed and feel that the word Service should be removed from the Departments name. More