Mac Haik Chrysler Dodge Jeep Temple

Mike was great to work with. Kept me updated at all times. Great staff working on Saturday. Kept me updated at all times. Great staff working on Saturday. More

Very pleased with the salesman we bought our jeep from & the service department has been great. Very happy with Mac Haik in Temple's sales team and service team. the service department has been great. Very happy with Mac Haik in Temple's sales team and service team. More

Our service advisor was great. He helped with everything. Took about a week to get the Jeep fix. He helped with everything. Took about a week to get the Jeep fix. More

Very good experience getting my oil changed. Staff was very professional, polite and informative during the entire visit. Staff was very professional, polite and informative during the entire visit. More

Bought a $70,000 truck from here but they charged me $75 to open the glove box and swap out a $3 filter. to open the glove box and swap out a $3 filter. More

Great customer service. They kept me informed of the progress of my vehicle. They are also very attentive. They kept me informed of the progress of my vehicle. They are also very attentive. More

I arrived early for an oil change and State inspection. I knew I had to wait for the Inspector. Time turned into two hours for the visit, but I was allowed the Oil Change as a courtesy. I was beginning I knew I had to wait for the Inspector. Time turned into two hours for the visit, but I was allowed the Oil Change as a courtesy. I was beginning to get impatient but kept my cool and was rewarded for the effort, but I am not always this way. I understand the mechanics can get busy but will need to be careful in the future. At least tell me what is going on with my service. I have been in a service job all my life and judge people by their care of the customers. The Service Advisor was very nice, but did not communicate what was the delay, went to check and did not come back. I asked another person to go and check on him! More

I took my truck to have the side steps on it and they did it in less than an hour after telling me it would be about an hour and a half. Great job. it in less than an hour after telling me it would be about an hour and a half. Great job. More

Poor communication during 2 months of having the vehicle. Charges that don't make sense. Acted like warranty work was low priority. Never using this dealership and service department again. Charges that don't make sense. Acted like warranty work was low priority. Never using this dealership and service department again. More

I keep having to follow behind when parts have to be ordered; no one checks with parts PRIOR TO me calling and finding my parts keep getting shifted weeks if not months. I waited months on one part that ordered; no one checks with parts PRIOR TO me calling and finding my parts keep getting shifted weeks if not months. I waited months on one part that shifted 3times (Jul to Nov???) only to have it sold to someone else while I waited for my refund, which I had to keep asking about. Whenever you ask for explanations from anyone, the answer is I don't know. No one in any department communicates with service/parts in my experience unless you call them, then there is ALWAYS a change. They give you a text for updates only it is never used. Why is that? More