Mac Haik Chrysler Dodge Jeep Temple

Jess is amazing she alway greets us with a smile and is very professional. I’ve always felt comfortable dealing with her and felt that I’ve gotten a good deal by the time all was done. very professional. I’ve always felt comfortable dealing with her and felt that I’ve gotten a good deal by the time all was done. More

Worst Service Advisor ever. He is very rude. His name was Michael. He did not want to keep me updated. He is very rude. His name was Michael. He did not want to keep me updated. More

This dealership has a great culture. They are a caring team that works extremely hard for their customers. Would definitely recommend you purchase here if you want to be taken care of. They are a caring team that works extremely hard for their customers. Would definitely recommend you purchase here if you want to be taken care of. More

The customer service here is amazing! they are really friendly and nice. They helped answer all of my questions they are really friendly and nice. They helped answer all of my questions More

service tech was efficient and knowledgeable he understood that I would have to make an appointment for more services because I am caring for my mother who has dementia understood that I would have to make an appointment for more services because I am caring for my mother who has dementia More

They had my service done on my Jeep in a decent time, even when they had backed up customers even when they had backed up customers More

I’ve been told to stay in my vehicle upon arriving at this location before, so after a few minutes I get out and was told to go inside to find someone. Nobody there so I go to the front desk where I’m as this location before, so after a few minutes I get out and was told to go inside to find someone. Nobody there so I go to the front desk where I’m asked to take a seat and wait for a service advisor. I asked roughly how long it might be and the lady couldn’t give me an answer as she explained they were short staffed with no manager around. I then noticed a guy in the usual red shirt the service advisors wear chatting with another customer. They’re obviously having a good time. I approach and discover this is my only choice of someone to take care of me. I explain that I need a tire rotation, oil change, and asked for a quote to reprogram my speedometer. Mike, the service advisor, meets that request with a list of reasons why he can’t do that so I ask to leave it at the oil change and tire rotation. I ask for an eta as I had an appointment with a salesman next door. My wife and I are looking at possibly buying a second vehicle from this place…the service department might derail that. Shockingly, Mike couldn’t provide one, so I do the electronic text checkin and authorization to pay $82.30 for an oil change and tire rotation.I leave for my appointment and test drive a vehicle, sit down and design a new car with the salesman. Come back to service department to check on eta. Mike goes out to the garage and looks around, comes back and says “they’re working on it” I asked, “can you tell me how long, because I can come back.” He then asked which vehicle I drive. I asked him why he just lied to my face about it being worked on when he didn’t even know what I drive?! He explains that it’s “not in the garage so it means that it’s downstairs being worked on”. I say “just text me when it’s done,” and I walked out. As I walk out, I see my truck being pulled into the garage. Mike is caught red-handed in a BOLD FACED LIE. About an hour later I’m shopping with my wife after a sit down lunch and get a text that my truck is ready for pick up. I show up to the desk to a bull of $94. I ask for an explanation, and of course no one can do that. After ALL of this being treated like crap, I still for some reason decided to ask about another package of 4 oil changes to lower the cost. I’m told that I’d have to work with Mike on that…I’m so done with this place. If it weren’t for our salesman Joe, I’d never step foot in there again. More

I just can't believed that we waited 3. 5 hrs just to change 2 of my dead batteries. 5 hrs just to change 2 of my dead batteries. More

It is a great pleasure to work with Kaleb. Our truck is always well taken care of by Kaleb and the Service Department. Thanks Our truck is always well taken care of by Kaleb and the Service Department. Thanks More

Good service, good communication and friendly staff. Will come back again for maintenance service. Thanks Will come back again for maintenance service. Thanks More