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Mac Haik Chrysler Dodge Jeep Temple

Temple, TX

Overview
Reviews
Vehicles
4.6
1,096 Reviews
Call Dealership (254) 773-4556
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3207 South General Bruce Drive

Temple, TX

76504

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Showing 1,096 reviews

November 13, 2024

I think your service department is terrible. I don't think I've ever received such poor service. More

by Jjackson220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stan Hill
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April 29, 2024

Dealership about sales-not support. Promises made, not followed up on. Had to be a pest in order to get dealership to order floor mats, that were promised as part of the sales. Sales More

by BigTex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alondra Magana-Below Average, Chris Williams
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March 14, 2024

Excellent. I felt valued, heard, appreciated and respected. Knowing they were hearing my needs and trying to honor them in every aspect. More

by toritx
Recommend Dealer
Yes
Employees Worked With
Brayden and chris
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Mar 15, 2024 -

Mac Haik Chrysler Dodge Jeep Temple responded

Yea! Thanks for the great review! I will let Brayden and Chris know they have a great review from a happy customer. We always appreciate it when our customers take their time to do a review, and I get to have it posted. Brayden is fairly new at our dealership, and he is GREAT to work with. Chris has been here for many years, and I know he does well with his customers. If you ever need anything in the future, please call or come by. We will be glad to help! See you again soon for your 1st complimentary oil change here at our dealership. Thanks again! Chance Snook, Sale Manager, Mac Haik DCJR Temple, Tx

March 14, 2024

Excellent and personalized service. Tailored to what you ask for and need. Took time to explain everything, answer everything and truly listen. Great service and Highly recommend!!! More

by toritx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden and Chris , Mark Ellis
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Mar 15, 2024 -

Mac Haik Chrysler Dodge Jeep Temple responded

AWESOME! Thanks for the great review! Thanks for letting us know we have yet another satisfied customer. We have selling tools we use with our customers to help find out the needs and wants of our customer, so we can find the right vehicle that will fit. I will let them know they have another great survey in here! Thanks for your time to fill out a survey for us! Chance Snook, Sales Manager, Mac Haik DCJR Temple, Tx

March 09, 2024

We had a really great experience. Everyone was friendly. We had fast service. Thank you More

by JMFRITZ90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olin Christian
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Mar 13, 2024 -

Mac Haik Chrysler Dodge Jeep Temple responded

Thanks for your review! I will let Olin Christian know he has another great review for him. Thanks for taking your time out to give him (and us( a great review! We try to give our customers the best service here in the Sales and Service departments. Olin is great with all of his customers! Thanks again for your review! Chance Snook, Sales Manager, Mac Haik DCJR Temple, Tx

March 07, 2024

Jo was very kind and helpful through the whole process and she kept me informed with everything I needed to know. My financing process was smooth and I am very happy with my new car. More

by Aisha.m.jamison
Recommend Dealer
Yes
Employees Worked With
Jo
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Mar 08, 2024 -

Mac Haik Chrysler Dodge Jeep Temple responded

Thank you! Thank You! Thank You! Thank you for your great review for us. Jo is awesome! She has been with us for a short time, but her customers love her. I appreciate your time to give her a review and let me know how well she treated you, as well as my Finance Department here. Our people here work well together. All departments work together to make sure our customers are treated well. I will let Jo know she has a great review on here. We will see you again soon for your 1st complimentary oil change here at our dealership when it is needed. Make sure Jo knows when you are here. I am sure she will want to thank you for your review also! Thanks again! Chance Snook, Sales Manager, Mac Haik DCJR, Temple, Tx

March 05, 2024

Excellent service and exceeded all expectations They worked hard until the they got the deal done. More

by SULLIVAN.PAUL_76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olin Christian
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Mar 05, 2024 -

Mac Haik Chrysler Dodge Jeep Temple responded

Thanks for your review Paul! I appreciate your time to give us (and Olin) a review. He is here watching me send this review, so he appreciates it also! Olin has been here for many years like I have and we work well to make sure our customers are well taken care of. You bought a VERY nice truck! Olin will follow up with you from time to time. If you ever need anything, or have any questions, reach out to Olin or myself. We will be glad to help! See you soon for your 1st complimentary oil change! Thanks for your review! Chance Snook, Sales Manager, Mac Haik DCJR Temple, Tx

March 01, 2024

Olin was very helpful every step of the way, from questions about ordering to keeping us updated as he got new eta’s More

by CODYJOH4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Waddington, Olin Christian
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Mar 13, 2024 -

Mac Haik Chrysler Dodge Jeep Temple responded

Hey! Thanks for the great review! I will let Olin know he has a great review here. Thanks for letting us know Olin has another very satisfied customer. He does great follow up, and he always lets his customers know what is going on. When people order their vehicles directly from him, he will call randomly and let you know where the vehicle is in the building process. He has managers access to many things here, so he definitely has access to information for our customers. Thanks for your great review! Chance Snook, Sales Manager, Mac Haik DCJR Temple, Tx

February 07, 2024

Third time buying a vehicle from Olin. He makes the buying process simple and comfortable. More

by samandsyd09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Waddington, Olin Christian
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February 05, 2024

Nice people, nice facility good selection of vehicles and they got me done so I am happy 😎 More

by REBBROWN46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Simental, Draper Dews, CHANCE SNOOK
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Feb 05, 2024 -

Mac Haik Chrysler Dodge Jeep Temple responded

Thanks you for your great review! We have several new and preowned vehicles here for people to choose from. I have been here for many years and we have a lot of repeat and referral business here. My finance people work hard to get not just approvals, but the best approvals for our customers. Don't forget, your 1st oil change is complimentary here at our dealership. Please stop in here on the sales side to say hello! Thanks again! Chance Snook, Sales Manager

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