Mac Haik Chevrolet - Service Center

Great communication and time management. I will recommend to others for the future. Mr. Kitchens was great! I will recommend to others for the future. Mr. Kitchens was great! More

I dont like the text message for service recommendations function. It is nice but as with technology and connectivity, I do not know if my accepted or declined service has been sent through. It should be fo function. It is nice but as with technology and connectivity, I do not know if my accepted or declined service has been sent through. It should be followed up with a call. I went for food right after dropping my car off. I was put on a very long hold to get the status of my service because one of the quote I asked for was not on the quote that was given. In the end, that was sorted but the super long hold was not a pleasant experience. I was not introduced to my service advisor. I drove in, went through the door, no greetings no nothing. Everyone seem to do about their own business. It would be more welcoming if someone greeted and attended to people that walk in the door instead of a customer looking to find an advisor. Also, it would be very helpful if something is damaged and needs replacement/repair, they should have picture as evidance. A picture will say a thousand words. Not everyone is a mechanic and understands what is being mentioned. That said, overall, the people are very nice and the lounge is decent. More

Mark Kitchens was very thorough when I arrived. He recommend other services to consider on my next visit. He recommend other services to consider on my next visit. More

This was my first visit here and I must say I felt like the team really did take care of me. They were excellent in communication and made sure all my questions were addressed. I will definitely continue c the team really did take care of me. They were excellent in communication and made sure all my questions were addressed. I will definitely continue coming back for all service needs! More

Anthony Belton worked with my son to find me exactly what I was looking for in my dream Tahoe. Everything down to the floor mats were exactly what we asked for, and more! I just hope I am worthy. I love her! I was looking for in my dream Tahoe. Everything down to the floor mats were exactly what we asked for, and more! I just hope I am worthy. I love her!😍 The finance manager, Ellysa Gomez was very patient and informative. I was very impressed at how she can write upside down and her knowledge of the process. I am very happy my son “steered” me in the direction of Mac Haik Chevrolet. I have confidence in my future transactions with M. H. Like Anthony and Ellysa, I hope to make a good friend in the maintenance department as I will have a much longer relationship with them. 🙏 More

The service department never followed up to let us know our car was ready. I had to call the next day and ask and our car had been sitting there ready since the day before. our car was ready. I had to call the next day and ask and our car had been sitting there ready since the day before. More

Neisha in the Service Center is a true professional. Our Bolt had a small issue that I thought would be difficult to fix. Neisha and her team figured out and fixed the problem within days. Definitely wi Our Bolt had a small issue that I thought would be difficult to fix. Neisha and her team figured out and fixed the problem within days. Definitely will come back to Mac Haik for any future service! More

Larry in service got me in, into a loaner, and on with my day. Car had a computer sensor malfunction so as soon as the part arrived, they got my car fixed and now I'm back on the road. Highly recommend. day. Car had a computer sensor malfunction so as soon as the part arrived, they got my car fixed and now I'm back on the road. Highly recommend. More

Was very easy to reach them and get an appt. Communication was very good and thorough. Communication was very good and thorough. More

Javier was a breeze to work with! Called with updates throughout the service, kept me informed about the progress and even advised on an upcoming service we were able to complete whil Called with updates throughout the service, kept me informed about the progress and even advised on an upcoming service we were able to complete while the vehicle was in. Absolutely recommend working with him More