Mac Haik Chevrolet - Service Center

Took my car to them to get some electrical work done, I have a mechanic but he does not do electrician but he does not have scanning equipment to recalibrate my body control module(bcm) needless to say I c have a mechanic but he does not do electrician but he does not have scanning equipment to recalibrate my body control module(bcm) needless to say I called mac haik and they said that they can get it done it was a $109 diagnostic fee that would apply toward fixing your car if you decided to have the work done, I was contacted on Monday February 24, 2014 saying they diagnosed the problem and it wasn't the control module but it was the ignition key and that I would get 2 new keys and Tony McPhail guaranteed my car should be up and running at the end of the day if I wanted them to fix it and it will cost me $749 I said are you sure this will fix my car and Tony McPhail the service consultant guaranteed it would be working, he called the very next morning at 9:30 saying that it wasn't the ignition key and the car was still not startingand now it was the body control module and it was going to be an additional $641 plus the $749, I came in and informed him that he can't guarantee he found the problem through the diagnostic test and have a solution to fix it and then the next day say it's something else,it was what I told him in the first place. We came to an aggreement that I would pay $1000 and I can pick my car up later that day. I paid and was told by Tony McPhail that it was running a little rough but when I arrived home and looked over the vehicle I found that my radio didn't work no more(they put a bad fuse in my car) and they weren't suppose to touch my fuse box, tightened my starter, drained out all of my oil(I have receipts from the oil change that was done on February 22, 2014, loosened spark plug wires, loosened roller rocker(done by G-force on November 6, 2013) on left head of car. I wish I could them - ratings but ill settle with a 1 I would expect this from a sideline mechanic shop but not a dealership. More

Great customer service, they know how to take care of their customers. They had my vehicle ready when promised, will keep going back every time I need service. their customers. They had my vehicle ready when promised, will keep going back every time I need service. More