Mac Haik Chevrolet
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I was pleased that the dealership looked at my vehicle even though they couldn’t replicate the problem giving me peace of mind even though they couldn’t replicate the problem giving me peace of mind More
Everything was great from start to finish. Would come back for a future vehicle purchase. Dee was an excellent salesman and I will be recommending all my friends to him. Would come back for a future vehicle purchase. Dee was an excellent salesman and I will be recommending all my friends to him. More
I had a problem before thanks to the manager he called me and take care of the problem and I’m looking forward to go back with a good service again Thanks and take care of the problem and I’m looking forward to go back with a good service again Thanks More
Thank you so much Randy for helping me get the best deal on my brand new Tesla! I am so happy with my purchase thank you Hector as well for being so helpful throughout this process! I will be back! :) on my brand new Tesla! I am so happy with my purchase thank you Hector as well for being so helpful throughout this process! I will be back! :) More
Jessica is amazing! She was recommended to me by my friend and I am so glad I decided to message her. She help me get my car within the same day. She is amazing and grea She was recommended to me by my friend and I am so glad I decided to message her. She help me get my car within the same day. She is amazing and great personality. More
Service reps were friendly and informative. I liked how they greeted you right when you pull up. I liked how they greeted you right when you pull up. More
Yes. Several things went wrong during my visit. 1) I was in for an oil change and tire rotation. While talking to the sevce writer I got the lug nut lock Several things went wrong during my visit. 1) I was in for an oil change and tire rotation. While talking to the sevce writer I got the lug nut lock out and he acknowledged me putting it in the center cup holder. When I got my car back the tires had not been rotated. (I marked them because I suspected they had not been rotated on previous visits) my service writer was at lunch so I spoke to another who checked with the technician who said the original service writer told him not to rotate the tires. I got back in line for the tire rotation and once complete I found the tires were moved front to back and back to front ON THE SAME SIDE. I asked my original service writer, now back from lunch, why they did that and not properly rotate? (front left to rear right and front right to rear left with rear right to front left and rear left to front right to properly change all tires direction of travel) I was told that I would have had to request doing it that way. This made no sense but now being an hour over I had to go. Then in the way home to katy I noticed the locking lug nut key was not in my cup holder. I pulled over and searched but it was not in the cab. I called the service advisor and sure enough, the technician forgot to return my key. I then had to drive back to pick up my lug nut lock adding 1/2 hour and gas to my experience. All this cost me at least 1.5 hours and extra gas and I still did not get my tires properly rotated. This makes it hard to have confidence in the service department More
My Service advisor, Mario Cavazos, was excellent, patiently answered all my questions and concerns. Mario did a great job!! patiently answered all my questions and concerns. Mario did a great job!! More