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Mac Haik Chevrolet

Houston, TX

4.8
3,056 Reviews
Thank you for visiting Mac Haik Chevy Houston's #1 volume new vehicle Chevy dealer and Houston's only 18 time Chevrolet Dealer of the Year. We live with purpose in our pursuit to take care of our customer's while carrying the largest selection of new Chevrolet's in Houston as well as all surrounding areas. Also through Mac Haik Automotive Groups extensive dealer network we also have access to over 2000 quality preowned vehicles saving you time and money. It's always worth the trip to I-10 and Kirkwood for a great selection of new and used cars trucks and SUV's. We are centrally located to almost anywhere in the greater Houston. Come in and Get that great Mac Haik Feeling!
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11711 Katy Fwy.

Houston, TX

77079

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Showing 3,056 reviews

May 11, 2021

I had a great experience from start to finish working with Chris. Good salesman and was never pushy. I’d recommend this dealership over others More

by Rob W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 14, 2021 -

Mac Haik Chevrolet responded

We cannot thank you enough for your wonderful review of Mac Haik Chevrolet [Houston, TX] and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

April 19, 2021

Excellent service keep up the good quality service great job and excellent customer experience in the quick lube need to fix tv in waiting areas More

by G_luchak95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 22, 2021 -

Mac Haik Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

April 16, 2021

Friendly customer service he had lots of patience answered all my questions and made sure I leave there with a new car. He gave me lots of options to pick from More

by Aliaaburas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Belton
Apr 21, 2021 -

Mac Haik Chevrolet responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

March 26, 2021

I have changed my own oil and filter most of my adult life primarily based on horror stories I had heard from other people. As I have gotten a little older I have for the last couple of years let dealers More

by davisc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t get a name.
Apr 02, 2021 -

Mac Haik Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

March 26, 2021

They Don’t have great hospitality and didn’t call me to tell me the service was done I was just sitting waiting then looked around the car was back this is the second time this happened I didn’t Complaint More

by Invisible dry
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elizabeth Hellman Kristina Deleon
Apr 02, 2021 -

Mac Haik Chevrolet responded

We appreciate you taking the time to share about your recent experience in our service center. We can assure you this is an isolated incident and not how we conduct business. If you are open to contacting me at your earliest convenience, I would appreciate the opportunity to do my best to fix this issue for you. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

March 20, 2021

Worst dealership ever. Sold us a lemon and will not help...wow, so selfish and stealing from people. I can't believe you take pride in taking people's hard earned money. More

by jessicairene2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used and service
Mar 29, 2021 -

Mac Haik Chevrolet responded

We would like the opportunity to speak with you directly regarding your experience.

Mar 29, 2021 -

jessicairene2003 responded

I was told this before but could never get a hold a someone to talk to. Everyone passes the buck and takes no accountability or responsibility. This the worst company I dealt with. No kind of customer service. When someone is nice about handling a situation, your employees are very cocky and rude. Why does it have to take someone to get ticked off before anything can be done? Maybe if you all treated your customers right, you would get better reviews.

March 16, 2021

This was the absolute worst car buying experience ever, from the salesman, sales manager and the finance manager they are con artists with no integrity or honesty whatsoever. They tried to change the numbe More

by Masterzuhair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alfonso
Mar 22, 2021 -

Mac Haik Chevrolet responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

March 02, 2021

bought a 2020 traverse here 02/22/2020 have had so many issues with the radio, the tires,the door squeaking. took back several several times still the stuff is not fixed. Spoke to Brian and Josh , have had More

by tyler1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
LARRY, JOSH POTTS, BRIAN CALDWELL
Mar 08, 2021 -

Mac Haik Chevrolet responded

We strive for 100% customer satisfaction and it is apparent your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss possible solution options with you. Sincerely, Brian Caldwell | bcaldwell@machaikchevy.com

February 24, 2021

First time to buy a car here and they were Great and easy to work with. Nothing but positive things to say and would buy another car there. More

by tbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Mar 01, 2021 -

Mac Haik Chevrolet responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

February 04, 2021

Love using MacHaik. Bought all cars in last 20 years from MacHaik and all My car records are stored there! No need to worry or remember More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone does a great job
Feb 09, 2021 -

Mac Haik Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Josh Potts, General Manager, jpotts@machaikchevy.com (281)-596-6240

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