
MOSSY BUICK, GMC
New Orleans, LA
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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GREAT EXPERIENCE! My salesperson Darryl Eckert was extremely nice to work with and complete my purchase. The Finance Dept was helpfull and made this purchase easy to a My salesperson Darryl Eckert was extremely nice to work with and complete my purchase. The Finance Dept was helpfull and made this purchase easy to accomplish! They brought back the meaning of "Customer Service"! Thanks for the care and service. More
Great, fast, friendly service. Went in to buy my son his first car and Wesley and Micheal made it a hassle free experience. Would definitely go back and recommend Mossy Motors Went in to buy my son his first car and Wesley and Micheal made it a hassle free experience. Would definitely go back and recommend Mossy Motors More
Was shopping online and set up an appointment for the next day to test drive a car. I was assured the car I was interested in was on the lot and available. I left early the next morning to make our appoi next day to test drive a car. I was assured the car I was interested in was on the lot and available. I left early the next morning to make our appointment and got a call from the dealer confirming our appointment. I confirmed it and told him I was on my way. 15 minutes later he called back and said they had already sold the car I was coming to see. This was very disappointing since they confirmed the car was there and available before we set up the appointment time. The bottom line is I do not feel I can trust what they tell me. More
Everything went smooth. NO BS or high pressure to move me into a more expensive vehicle. I knew what I was looking for. I discussed it with the salesperson and he got me the exact make/model I was looking me into a more expensive vehicle. I knew what I was looking for. I discussed it with the salesperson and he got me the exact make/model I was looking for. I will certainly refer friends and family. More
I would not recommend for service or sales Buyer Beware!!!! SAVE YOUR TIME & YOUR MONEY I purchased a 2015 Dodge Durango (a lemon) from this dealership on July 21st. I scheduled an appoi Buyer Beware!!!! SAVE YOUR TIME & YOUR MONEY I purchased a 2015 Dodge Durango (a lemon) from this dealership on July 21st. I scheduled an appointment to test drive the vehicle. I drove from Pascagoula, MS under the impression that the cosmetic damage was fixed. It is only right to assume that I was lied to in order to get me there, because there’s a review on this page stating a similar experience. When I arrived to test drive the vehicle I immediately noticed the damage. Eric, the salesman I spoke with over the phone, told me he thought I was calling about a Ram although I specifically said a BLACK 2015 DODGE DURANGO that is showing cosmetic damage on front bumper on the CarFax report. The sales manager, Kirk, promised to fix the bumper and to touch up anything else on the vehicle. I made him aware of the tail light having a small crack in it. He stated that the crack was nothing to worry about because water wouldn’t get in it. That turned out to be a lie! It rained the very next day and the light filled up with water! When I took my vehicle back (keep in mind that I live in Mississippi) to have the damage fixed I was assured that it would be completed in 2 days. Well 2 days actually turned into 9! I was patient due to the weather conditions and still holding onto hope that I vehicle that I paid over $10k cash for would be in excellent condition once the dealership was done with everything. I was wrong again!!! Not only did they have my truck for a total of 9 days, but they simply spray painted (no exaggeration) over the cosmetic damage! The scrapes and scratches were still very very noticeable!The tail light still had water in it! After bringing this to their attention I was told that the service guy replaced only the cracked side. That made zero sense if both sides had water in them! A nice salesman by the name of Keenan offered to take my truck back to service and to have them “fix” the light. Couldn’t get any worse right? Think again...the truck is actually a lemon. It is stalling after only 2 weeks of having it and the check engine light has miraculously came on. I now will have to wait until next week before the Dodge dealership in my area can service it. SAVE YOUR TIME AND MONEY. THESE GUYS ARE CROOKS! I believe they have some nice vehicles but they also have lemons and will not hesitate to take your money for one. More
I would Highly recommend this dealership. I highly recommend Mossy Motors. Their team is excellent. They are the best. Mike Collins gave me the best service. He was outstanding. He helped me t I highly recommend Mossy Motors. Their team is excellent. They are the best. Mike Collins gave me the best service. He was outstanding. He helped me through the entire process and stayed with until the end. He is the Best. I definitely will be coming back to them when it is time to buy another vehicle. I recommend them highly. More

Mossy is the Best The MOSSY team is solid, the best in the business. There are GMC dealers right up the street from my house but I go to mossy where they treat you like The MOSSY team is solid, the best in the business. There are GMC dealers right up the street from my house but I go to mossy where they treat you like family. More
good experience Everyone was very friendly and helpful. The purchase of a car can be very stressful and Mike made the whole process much more pleasant than I expected Everyone was very friendly and helpful. The purchase of a car can be very stressful and Mike made the whole process much more pleasant than I expected it to be. More

Great Easy Experience I traded in my 16 GMC Sierra for a 17. My salesman was Chris Burley, I told him what I was looking for in a newer truck and where i wanted my payments I traded in my 16 GMC Sierra for a 17. My salesman was Chris Burley, I told him what I was looking for in a newer truck and where i wanted my payments to be and he hit the spot. From the salesman, to the sales manager & finance manager it was an overall quick and easy process. Also Mossy Motors beat the previous dealers I had looked at in price but almost 5k. Thanks fellas! More

Better than I thought I was very nervous shopping for Cars and it was very stressful going from dealership to dealership Looking for what I wanted . When I arrived at M I was very nervous shopping for Cars and it was very stressful going from dealership to dealership Looking for what I wanted . When I arrived at Mossy Motors Chris greeted me on the lot, then from there we looked at several different vehicles. I appreciated his time and his patience with me and my wife I will surely recommend him to anyone looking for a vehicle. More