MINI of the Main Line - Service Center

Thank You! Staff here are always helpful. They let me know what I needed and what I didnt't (and what I could put off for a future service visit. Great people! Staff here are always helpful. They let me know what I needed and what I didnt't (and what I could put off for a future service visit. Great people! Great Service! More

Acceptable service Thorough service, a bit expensive, and always seems to have an issue of something not being reset, causing warnings to appear. Always fixed, just inco Thorough service, a bit expensive, and always seems to have an issue of something not being reset, causing warnings to appear. Always fixed, just inconvenient. Maybe need to tighten up their final check process before releasing a vehicle as done. Totally trust them, though, and the service they perform. Wouldn't go anywhere else. More

Great service Michele is one of the best. She is always courteous and kind. She also really knows here stuff about MINIs and always explains the issues quite clea Michele is one of the best. She is always courteous and kind. She also really knows here stuff about MINIs and always explains the issues quite clearly. More

Review. Always professional. Always thorough. Michele Holwood is the true definition of right & true customer service. The respect with which I’m treated a Always professional. Always thorough. Michele Holwood is the true definition of right & true customer service. The respect with which I’m treated always makes the drive from Bensalem worth it. More

Amazing experience! Constant follow up from Mini at mainline gained my trust that car is in good hands who knows to manage customers better than traditional showrooms. Constant follow up from Mini at mainline gained my trust that car is in good hands who knows to manage customers better than traditional showrooms. More

Excellant Service From start to finish, Michelle was polite and informative every step of the way. The wait was not that long at all. I always enjoy my experience comin From start to finish, Michelle was polite and informative every step of the way. The wait was not that long at all. I always enjoy my experience coming to Mini on the Mainline and Kosmo(my mini) is always taken care of. More

Excellent Michele Holwood helpful professional. Always explains what needs to be done, I have trouble adjusting the seats, she helps. All staff are polite an Michele Holwood helpful professional. Always explains what needs to be done, I have trouble adjusting the seats, she helps. All staff are polite and professional. Buying my mine at this dealership was a good decision. More

Great Car, Horrible Service Car was in for oil change and 10,000 check. Took three days. When I got my car back, the check engine light activated, there was a burning odor occasi Car was in for oil change and 10,000 check. Took three days. When I got my car back, the check engine light activated, there was a burning odor occasionally filling the cabin, and I discovered fluid leaking on my driveway. Called to bring the car back in, and had to wait three weeks for an appointment. Dropped the car off (waited for nearly an hour for a rental car to be brought to me.) Was called two days later and informed that no one had looked at the car yet, and it would be at least another three days. This should not be ok. VERY unhappy customer. More

DISGRUNTLED LONG STORY SHORT: GOT A RECOMMENDED OIL CHANGE GOT A DIAGNOSTIC "EVERYTHING IS FINE NOW" RETURNED FOUR OR FIVE TIMES $6,000 LATER, FAN RUNS FOR T LONG STORY SHORT: GOT A RECOMMENDED OIL CHANGE GOT A DIAGNOSTIC "EVERYTHING IS FINE NOW" RETURNED FOUR OR FIVE TIMES $6,000 LATER, FAN RUNS FOR TEN MINUTES AFTER I CUT THE CAR OFF AND NOW THE CAR IS CUTTING OFF....????? More

Damaged during Service, Tried to Hide It During a recent repair, a vital part of the exterior of my car was damaged. Instead of being honest and apologizing so that they could make it right, During a recent repair, a vital part of the exterior of my car was damaged. Instead of being honest and apologizing so that they could make it right, somewhere in the chain, someone chose to hide it. As a result, water has been slowly leaking into vital components of the body of my car. Water + Metal = Rust. Essentially, their negligence has depreciated the value of the car that I love. I will never be able to sell it or trade it in without disclosing this damage, if it even survives long enough to be sold. And the only course of retribution is to tell others, so they know not to go there and can avoid equally negligent customer service. Go elsewhere. You'll be doing yourself and your car a favor. More