MINI of the Main Line - Service Center

Super helpful with providing knowledge about some of my inquiries about newer models, trading in and leasing. The team got me in on the same day that I wa having engine issues and replaced my thermostat AS inquiries about newer models, trading in and leasing. The team got me in on the same day that I wa having engine issues and replaced my thermostat ASAP. I really appreciated that as I’m from out of state and planned to drive later the same day. Great team. I look forward to coming back to Bala Cynwood Mini. Scott thank you! More

Very pleased customer! Very pleased with the people who served me and how it all went. In addition, I think the car's great. This, from a guy who owned BMWs locally for over Very pleased with the people who served me and how it all went. In addition, I think the car's great. This, from a guy who owned BMWs locally for over 4 decades! More

The new service manager,Liz,Was wonderful to The new service manager,Liz, Was wonderful to me. Recouped tire money and gave me A beautiful detailed countrymom Liz is an asset to your service The new service manager,Liz, Was wonderful to me. Recouped tire money and gave me A beautiful detailed countrymom Liz is an asset to your service Department efficient. Pleasant And dependable. Thanks Bjpreston More

The folks at Mini of the Mainline are always courteous & get the job done. Making an appointment is quick & easy, Mainline will be the only company to service my Mini! get the job done. Making an appointment is quick & easy, Mainline will be the only company to service my Mini! More

dealership review: customer service I am writing about the customer service component of my experience at MINI of the Main Line. Customer service was attentive and considerate, not just I am writing about the customer service component of my experience at MINI of the Main Line. Customer service was attentive and considerate, not just compared to other car dealerships, but in fact among service providers generally. More

Good experience I was helped in a timely and professional manner. Also, I was promised that the work would be done by a certain time and Scott was true to his word I was helped in a timely and professional manner. Also, I was promised that the work would be done by a certain time and Scott was true to his word. More

Very fast service Very friendly environment, Donovan was extremely helpful to resolve the battery problem. The waiting area was very well organized and clean. Definitel Very friendly environment, Donovan was extremely helpful to resolve the battery problem. The waiting area was very well organized and clean. Definitely will go back for the car first service. More

My mini had an oil change . A service review. The service time was what I was told . Mini was washed including the windows on the inside! I have read a couple of unfavorable reviews but since this The service time was what I was told . Mini was washed including the windows on the inside! I have read a couple of unfavorable reviews but since this is the closest dealer to me I choose to use it . I have not felt the need to write anything unfavorable. During the past 4 years or so I’ve been advised of some work which should be done but the costs quoted were prohibitive. More

Review for today’s service Usually I am very pleased with the service, however, today was terrible. I made an appointment yesterday because the brake light went on. It needed ne Usually I am very pleased with the service, however, today was terrible. I made an appointment yesterday because the brake light went on. It needed new pads. They only had one for the front and had to get the otters from a warehouse. It turned into a 7 hour wait. No inventory. No loners. No functioning courtesy car, a non functioning vending machine a non functioning ladies room, had to use the men’s room. No car wash or even to ask if I wanted wait another 5 minutes to have that done. I am going to see how far away other dealerships are located Nice service person, but out of his control. I should have called the plumber and the vending machine man for them! More

Best costumer service. It always a great day when I take my car to mini at the main line. They are always so nice and helpful. It’s hard to say that about car dealerships. I It always a great day when I take my car to mini at the main line. They are always so nice and helpful. It’s hard to say that about car dealerships. If you are going to buy a mini, this is the place to buy and get service done. More