MINI of the Main Line - Service Center

Service representative appears over worked and perhaps burnt out. Several times I was told that they would get back to me by the end of the day and no one did. The follow through was lacking. burnt out. Several times I was told that they would get back to me by the end of the day and no one did. The follow through was lacking. More

Very happy work with Scoot! Thank you! Everything is done when I request on time! Will definitely come back for the future stuff! Thanks a lot! when I request on time! Will definitely come back for the future stuff! Thanks a lot! More

I've only been here for service for my Mini. Scott has always been really helpful and communicative and my car is always returned promptly. always been really helpful and communicative and my car is always returned promptly. More

Good experience, liked the video summary of issues It's fortunate to have skilled, professional help for these special cars. Service was quick and efficient and I appreciated the two videos sent descr It's fortunate to have skilled, professional help for these special cars. Service was quick and efficient and I appreciated the two videos sent describing work to be done and describing potential future service issues. When working the dealer, out of warranty, there's always the issue of labor cost vs. that of a local repair shop. However, with these cars there's a higher level of confidence with the dealership for most things. More

They were fast and informative. They sent me a video of the technician going through the car, letting me know what he found that needed attention. Very easy to work with. I would definitely go back. the technician going through the car, letting me know what he found that needed attention. Very easy to work with. I would definitely go back. More

Mini of the Main Line is friendly, professional and supportive of every guest, no matter why you visit. Today was a hectic day for tires, but they made me feel like....its okay, we've got you covered. supportive of every guest, no matter why you visit. Today was a hectic day for tires, but they made me feel like....its okay, we've got you covered. More

Thanks Service experience was a little confusing to schedule, but then went without a hitch. Lots of feedback by text messaging, video of car and its needs, Service experience was a little confusing to schedule, but then went without a hitch. Lots of feedback by text messaging, video of car and its needs, and check out. VERY THOUGHTFUL about social distancing etc. More

As always, great customer service even in these difficult times. I received several text messages to advise of my cars status and to let me know it was completed and ready. times. I received several text messages to advise of my cars status and to let me know it was completed and ready. More

The service was right on point. Quick drop off and fast turn around. Scott pointed out that the inspection of the car needed to be renewed. He took care of that right away, which was great. Thank you! turn around. Scott pointed out that the inspection of the car needed to be renewed. He took care of that right away, which was great. Thank you! More

Great Staff I have purchased 2 Minis at Main line. I would not buy or service my Minis anywhere else!!! Zach and Scott in service are fantastic!! I have purchased 2 Minis at Main line. I would not buy or service my Minis anywhere else!!! Zach and Scott in service are fantastic!! More