MINI of the Main Line - Service Center

This was one of the best interactions with Mini on Main Street. From previous interactions, I got the feeling that they cared about money and business over customer service and meeting customer’s needs. Ho Street. From previous interactions, I got the feeling that they cared about money and business over customer service and meeting customer’s needs. However, this time Frank Saylor was super accommodating and prompt to service my requests. He was able to price match with my local auto shop. He kept me updated on the status of my car at all times via text. He was flexible to accommodate my schedule. He explained a service request message on my car that another employee quoted me $$ to repair which did not need fixing. The only reason for -1 star was that I wished they could clean my car just a little bit. I’ve had service in another auto shop that vacuumed the inside of my car with the repair. Other than that, my car is fully working again. I highly recommend speaking with Frank Saylor when you come to Mini of Main line. More

Mini of the Mainline Service always gets me in and out quickly even as a walk in. Scott Haines is always friendly, professional and helpful. quickly even as a walk in. Scott Haines is always friendly, professional and helpful. More

My car was towed to the dealership and I was driving home the next day. I've been a customer here for almost 8 years. The sales and service teams will treat you well. Staff wore masks and there was plexi the next day. I've been a customer here for almost 8 years. The sales and service teams will treat you well. Staff wore masks and there was plexi glass at the payment center. I felt safe although indoors. More

My experience was flawless from making my appt, receiving reminders, arriving for service, waiting area, efficiency, friendliness. I can’t say enough good things about the treatment I received! reminders, arriving for service, waiting area, efficiency, friendliness. I can’t say enough good things about the treatment I received! More

Helpful, informative and pro in diagnosis and set up for fix. Surprise problems never fun but dealt with in timely way to arrive at a happy remedy! fix. Surprise problems never fun but dealt with in timely way to arrive at a happy remedy! More

I had a ding in my mini passenger door repaired today at Main Line Mini. Scott, my service manager, handled everything excellently. He had my cat washed, the body work was done flawlessly, and the price wa Main Line Mini. Scott, my service manager, handled everything excellently. He had my cat washed, the body work was done flawlessly, and the price was exactly as Scott quoted. I could not be happier! John Kolanko More

I took my 2011 mini hardtop in because her check engine light was one. While we waited for her to get all checked out the staff was very friendly and our service advisor Frank gave my son a coloring book a light was one. While we waited for her to get all checked out the staff was very friendly and our service advisor Frank gave my son a coloring book and a sheet to build his own mini and he loved it! While she was getting worked on there was fantastic communication from the mini staff and I would definitely go back for any service needs. More

Great service no problem. Perfectly done! Made more than we expected even recalled were handled we were waiting for the car and time passed quickly Thank you to Scott and his team. we expected even recalled were handled we were waiting for the car and time passed quickly Thank you to Scott and his team. More

The best service I have ever had at any dealer. Informative, kept me updated through out. Even had a video to show what was wrong. Informative, kept me updated through out. Even had a video to show what was wrong. More

Frank was amazing to work with. Explained everything in complete details and the reason each service was required. I would recommend working with Frank he's amazing and perfect professional! complete details and the reason each service was required. I would recommend working with Frank he's amazing and perfect professional! More