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MINI of the Main Line - Service Center

Bala Cynwyd, PA

4.1
244 Reviews

244 Reviews of MINI of the Main Line - Service Center

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July 24, 2021

Quick and outstanding service at the desk and with the technicians completed job in less than 2 hours clean and friendly waiting area and fair prices More

by tzolt57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Samodai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wimberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Service tech Scott was quite helpful, continually informing me of the process and eventual outcome. Waiting area is clean and comfortable. A very positive experience. More

by Vicki Lipoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haines
July 24, 2021

Service was very prompt and I was kept in the loop throughout the entire process. I also appreciate that Frank took the time to explain the issue with my car and made sure I was satisfied with the ser More

by ranir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

The service department at Mainline MINI are always excellent. Scott kept us updated on what needed to be done and on progress, and even provides pictures of work needed. More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
May 18, 2021

The service here is always friendly, professional and prompt. You don’t have to wait around to check in! My service representative, Scott Haines, explained all issues with my car and answered all my qu More

by CMar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haines
May 15, 2021

This dealer is terrific! Scott is the best. He is so organized and keeps you informed. He doesn’t over promise which is great. Also I love the visual inspection done by the techs. They are very infor More

by hsteinmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and the tech
May 15, 2021

This dealer is great. I love working with them. I called because I had a flat and the team member made sure they had the tire before I went out. Scott who coordinates everything is terrific! More

by hsteinmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
April 22, 2021

I drive city streets, No breakdowns in 6 years. I contribute this to excellent technicians in the service department who are skilled and clearly care. More

by missdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Frazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Warmly greeted. Explanation what was needed and the cost of each item that needed to be fixed to give the option of financing the entire service or part of it More

by Betsia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
April 13, 2021

Clean, organized, polite and prompt. The moment they realized it would take longer than a few minutes. I was offered a loaner car. Even was offered a choice of which loaner More

by Ann_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Frazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank @ the service desk
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