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MINI of the Main Line - Service Center

Bala Cynwyd, PA

4.1
244 Reviews

244 Reviews of MINI of the Main Line - Service Center

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August 18, 2021

Friendly Service; Always provides great service. Service Center provides Lyft services to get other thinks done instead of waiting in the lounge. Free coffee and water provided. More

by kavchjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haines
August 16, 2021

The staff were responsive and personable. I trust their expertise and appreciate all interactions I had, from my initial call to schedule until my check out. More

by buffster244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
August 13, 2021

Scott and the entire service team at Mini of Main Line did an awesome job! They were super helpful and the communication regarding the status of my car was great! Everyone there is super friendly and I am More

by vcaitlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haines
August 11, 2021

$95 oil change….. $700+ to replace rear break pads…… kept my car for 3 days AND A WEEKEND before even PULLING IT IN TO SERVICE IT. Waste of time, money, and energy. Never coming back. Don’t waste money here More

by mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Cooke
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

I was extremely impressed with the impeccable service; however, the courtesy car wash was awful!! More

by Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cooke
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Both sales and service here are friendly, professional and extremely helpful. I wouldn’t go anywhere else! Service was able to fit me in right away and finished on time. More

by basilefig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
August 02, 2021

Frank Saylor provided what I consider to be great service throughout the entire process, from check-in to pickup. He kept me informed throughout, he also walked me through the video review of my vehicle, a More

by GregMcG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Saylor
July 30, 2021

We were greeted by Scott I believe is his name he was very nice and helpful. My daughter and I sat in the waiting room which is always clean. They even vacuumed and washed my daughters car which we didn’ More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
July 30, 2021

One of the multiple recommendations suggested for upkeep of the vehicle while being checked, was an oil change in a couple months as it was “2 quarts low”. I paid the 270.00 fee for the air conditioning More

by Mrs. Lanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank and Scott
July 29, 2021

Scott, in the service department, is professional, courteous and I feel is looking out for me. It’s always a pleasure dealing with him and I feel comfort in knowing I’m in good hands, especially, sinc More

by eddieddavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 29, 2021 -

eddieddavis responded

MINI of the Main Line Jul 29, 2021 eddieddavis "Scott, in the service department, is professional,..." Scott, in the service department, is professional, courteous and I feel is looking out for me. It’s always a pleasure dealing with him and I feel comfort in knowing I’m in good hands, especially, since he’s representing the Mini service department. I feel I’m getting the right parts and the best service for my Mini.

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