MINI of the Main Line

At a first glance, the dealership is clean and sharp looking without over the top narcissistic and disconnected typical New car dealerships. After entering the showroom, we were greeted by Mark O’neill, looking without over the top narcissistic and disconnected typical New car dealerships. After entering the showroom, we were greeted by Mark O’neill, absolutely no pressure or coaxing of any kind. He is down to earth, very knowledgeable, none abrasive. He let us figure out what my wife wanted and did not press us in any direction. We came in to buy a used car but quickly learned buying a new one was best for us, but we came to the decisions on our own with Mark only answering questions, not provoking questions. The dealership is kid friendly and just a very fun place to be, very comfortable. My wife ended up with the only car she wants and the way she wanted it. The car itself is amazing. I have always bought American engineered cars and I can build, rebuild, any car at my shop. I was reluctant to agree with my wife to buy the Mini cooper, but after Mark presented it to us and I understood all it offer for the relative small amount of money it cost, I WAS SOLD. It’s a very fun, well designed, common sense engineering manufacturer. I am still an American car guy, but the whole experience at the dealership and knowledge transferred to us has made me a BIG fan of the MIMI and this dealership. We saw the Mini at other dealerships but they didn’t leave me with a good feeling or deal. We got a great deal and a great car at Mini of Mainline. More

We talked to several dealers in the area and by far Mainline was the best. The other dealers we talked to were not willing to negotiate on the price. We save almost $1250 on the Mini we bought. I wo Mainline was the best. The other dealers we talked to were not willing to negotiate on the price. We save almost $1250 on the Mini we bought. I would highly reccomend the dealer and our salesman John. More

Mini Main line is a good Mini dealer. Their good customer service is definitely notable once you walk into the dealer. As far as the parts department, thanks for lending an ear and for giving advis customer service is definitely notable once you walk into the dealer. As far as the parts department, thanks for lending an ear and for giving advise. Kudos to Mini main line for having an awesome staff. More

I've had many encounters with the service and parts department of Mini on the Mainline. The environment of the shop is always very welcoming and helpful. Everyone seems to have a passion for cars and e department of Mini on the Mainline. The environment of the shop is always very welcoming and helpful. Everyone seems to have a passion for cars and especially Mini's. The service department never ceases to amaze me whenever i go in. Ed and Jeff are always so friendly and relaxed, but complete everything in a timely fashion. They are very knowledgable and i never feel like they are pushing me out the door. Maher and Dan in the parts department take their time with me every visit and get me whatever i need. They usually top off their great service with a pack of gum that is the same model mini that i have (JCW). I would suggest this dealership to anyone who is interested in, or has a mini. Great place filled with great people. More

Went to check out the new Mini Coupe 2012. Loved it and will definitely check it out in October when it comes out for sale! will definitely check it out in October when it comes out for sale! More

I have noticed a marked improvement in service at MML since I started having my 2003 serviced after I bought it. They have goine out of their way to help me with some extensive (did I say expensive) ser since I started having my 2003 serviced after I bought it. They have goine out of their way to help me with some extensive (did I say expensive) service that I needed at the 65M marker. I must say that I am happy I spent the money because with new suspension bushings and brakes along with an errant brake vacuum assist my 2003 is better than new. Really! they gave me a new MINI as a loaner... and it's better than the 2010. I didn't realize how much I needed the work done. More

The staff was fantastic, they were very nice and full of information regarding the vehicles my husband and I were interested in. They knew everything about these cars and were very informative. We bought tw information regarding the vehicles my husband and I were interested in. They knew everything about these cars and were very informative. We bought two cars from them, a mini countryman and clubman and we love these cars!!! More

I have always received excellent service from these two men and I will always be a mini customer as a result. I also encourage all of my friends to go to these guys! men and I will always be a mini customer as a result. I also encourage all of my friends to go to these guys! More

We went Mini of the Main Line to buy a Mini. We called to confirm they had the car and they made an apointment for us to come down. We drove over an hour through traffic and arrived an half an hour early for confirm they had the car and they made an apointment for us to come down. We drove over an hour through traffic and arrived an half an hour early for our appoinment. On our way there they had called to confirm the appoinment and told us the car would be up front and washed for us ,but when we arrived we were told the car was sold and delivered. That wasn't the worst part. We were told these things happen and in a confrontational and rude way that "it was too bad". It was then we realized we were lied to just to get us to come down there. These tactics would be expected at a "buy here pay here" used car lot by the airport. Of the 60+ cars I have bought over the years I can not remember being dealt with by such a rude and unprofessional staff as Mini of the Main Line. We got our car at another dealership. More

Across the board, MINI of the Main Line is a top notch dealership with dedicated, friendly and knowledgeable staff. I'd specifically like to thank Mark O'Neill for "going the extra mile" to match me with dealership with dedicated, friendly and knowledgeable staff. I'd specifically like to thank Mark O'Neill for "going the extra mile" to match me with the perfect MINI. He is a MINI veteran and his experience in the trade and with MINI cars shows through in his ability to help you find what you want in a car. He knows that when it comes to a MINI, you are looking for more that 4 wheels, you are looking to start a long term relationship with your car and thus your dealer too. I came to Mark with a complicated situation and he did more than I would have expected to make sure I was a satisfied customer. I have to say that if the scores were out of 10, Mark's score would go "all the way to 11". More