MINI of Westchester
White Plains, NY
Filter Reviews by Keyword
By Type
Showing 33 reviews
I had a marvelous experience. I have leased for years and this was the best yet. I got all the questions I had answered, top notch assistance with financing and courtesy. I’m a satisfied customer. Ask for Da this was the best yet. I got all the questions I had answered, top notch assistance with financing and courtesy. I’m a satisfied customer. Ask for Danny. He’s awesome!!! More
I would like to send a huge thank you and shout out to Danny Diaz and Ray Catena Mini of Westchester! I had a great buying experience. Hunting for a manual S Countryman is like trying to find and Easter Danny Diaz and Ray Catena Mini of Westchester! I had a great buying experience. Hunting for a manual S Countryman is like trying to find and Easter egg in August. After much searching I inquired about a manual S through the website. I received a call back within a few minutes from Danny. I was elated to find the dealership had 3. Two of which just came in. Although there were no pics available Danny sent me all the information on all 3 vehicles to compare. I decided on a beautiful metallic blue Mini. The problem was I live 1.5 hours away making a test drive difficult. Further complicated by my work schedule at the hospital. Danny solved that problem with lots of pics and even made a FaceTime call from the car. I fell in love and drove out to pick up my new car a week later. Danny made everything easy including teaching me about the car and connecting my cell. I can't say thank you enough to Danny Diaz and Ray Catena Mini of Westchester. I haven't stopped smiling! More
Not a good experience The service department acts as if Not a good experience The service department acts as if they are doing you a favor At my last service appointment I told the service manager that m Not a good experience The service department acts as if they are doing you a favor At my last service appointment I told the service manager that my automatic key was not working He said the batteries needed to be replace but refused to do it As a result I've had to struggle opening / locking the doors and the trunk. It's a struggle What kind of service department does this? More
Patrick Forman was my sales rep, straight shooter, no xx...was a great car buying experience. I would definitely recommend Mini of Westchester if you are looking for a new or used Mini. xx...was a great car buying experience. I would definitely recommend Mini of Westchester if you are looking for a new or used Mini. More
We just picked up our 7th mimi from Rsy Catena, Mini of Westchester. Oursales person, Patrick Firmsn is the best there is. Ask for him and expect the best. Westchester. Oursales person, Patrick Firmsn is the best there is. Ask for him and expect the best. More
These guys don’t respond very disappointed I am trying to buy a $40,000 car and cant get a price after multiple emails. Why use this dealer? When you expect a little service does not seem too m I am trying to buy a $40,000 car and cant get a price after multiple emails. Why use this dealer? When you expect a little service does not seem too much to ask for. More
This is a friendly professional dealership that takes the time to explain all options to clients. Patrick is a joy to work with that is why we come back to this dealership. Patrick Forman embodies a good s time to explain all options to clients. Patrick is a joy to work with that is why we come back to this dealership. Patrick Forman embodies a good sales motorist advisor... More
Pat Furman Excellent salesmen- honest and fair He will steer you in the correct direction regardless of the outcome. I highly recommend him! He stuck with me e Excellent salesmen- honest and fair He will steer you in the correct direction regardless of the outcome. I highly recommend him! He stuck with me even though I pestered him with multiple questions and multiple comparisons. Marc More
Beware After one year of country driving, the Service Manager said it was imperative that my tires and brakes be replaced at considerable cost. They said al After one year of country driving, the Service Manager said it was imperative that my tires and brakes be replaced at considerable cost. They said all my city driving caused the brakes and tires to go, but I live in a rural area and drive on country roads. They claimed it was unsafe for me to drive the car as it was. I tried to contact the service manager, but was unable to reach him or have him return my calls. A very unsettling experience. I called Mini Cooper or BMW of America and also received no straight answers. They told me to call the tire manufacturer. More
The Best I cannot compliment Mark of the Service Department at Westchester Mini enough. He went above and beyond on more than one occasion helping me when my I cannot compliment Mark of the Service Department at Westchester Mini enough. He went above and beyond on more than one occasion helping me when my Mini was brought in after being flooded during the recent rains. He was professional and took time out of his busy day to go back and forth to the repair area to get the possessions that I forgot to take from the car. I hope his superiors realize what a valued employee he is. He is a keeper and deserves a bonus for his excellence in dealing with the public More